IT Support Specialist
2 hours ago
- Monitor and maintain POS hardware, software, and peripheral devices (scanners, printers, cash drawers)
- Provide first- and second-level support for POS-related issues across branches or retail outlets
- Manage user accounts, access rights, and system configurations in line with IT security policies
- Perform routine system checks, updates, and patch management for POS applications
- Document incidents, resolutions, and operational procedures for compliance and knowledge sharing
- Collaborate with vendors and IT teams on POS upgrades, integrations, and troubleshooting
- Ensure data integrity and support reconciliation between POS systems and back-office/ERP platforms
- Track and report system performance metrics (uptime, transaction success rate, incident resolution times)
- Support disaster recovery and business continuity planning for POS operations
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php18,000.00 per month
Benefits:
- Company Christmas gift
- Opportunities for promotion
- Promotion to permanent employee
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Technical support: 1 year (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
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