IT Business Support

2 days ago

Taguig, National Capital Region, Philippines Figari Solutions Inc. Full time $40,000 - $60,000 per year

Objectives:

· To support business growth by transforming prospects into long-term clients through timely responsiveness and the strategic positioning of Figari's IT service offerings.

· To support client retention through effective relationship management, attentive client support, and ensuring consistent and high-quality service delivery.

· To support the IT department's business operational efficiency through proactive management and meticulous organization of all business documentation and supporting materials.

Responsibilities:

· Proactively monitors and updates the CRM system, ensuring timely responses and accurate, consistent completion of all required fields.

· Handles the initial communications with prospective client inquiries, scoping out requirements, preparing business cases, developing business solutions, preparing the proposal, following up with clients, and monitoring all sales activity for analysis and reporting.

· Manages project implementation activities to ensure effective implementation of solutions for the client.

· Ensures all client and vendor contracts are accurately organized and thoroughly documented to support effective contract management, compliance, and audit readiness.

· Primary point of contact for all IT documentation and operational records, with a focus on ensuring accuracy, consistency, and accessibility of all client-facing materials.

· Handles the procurement process which includes canvassing, technical research, vendor coordination, preparing price analysis, and filing of all required documentations.

· Provides administration, clerical, and account management support to the team specifically to the IT Director and CIO.

· Implements and ensures standard processes and policies are observed in handling the day-to-day IT operations.

· May be assigned to represent IT to client meetings and other discussions, when needed.

Expectations:

· Able to speak and write fluently in the English language.

· A graduate of any bachelor's degree related to Information Technology.

· Has a good understanding and knowledge of Information Technology, hardware, software, and basic infrastructure systems.

· Has a good knowledge of working with MS Office tools, particularly Excel.

· Very keen on details.

· Organized in handling work tasks.

· Has a pleasing personality as this is a client-facing role.

· A team player and has excellent interpersonal skills.

· Able to work in a fast-paced environment.

· Able to work with minimal supervision.

· Has at least 3 years work experience related to this role.

· Onsite work from Monday to Friday, 9:00 AM to 6:00 PM.

  • Java Support

    2 days ago

    Taguig, National Capital Region, Philippines IT-SPAC Full time ₱360,000 per year

    Job Title: Application Support Engineer (Java & SQL)Non-Negotiable Skills:Hands-on experience with Java and SQLMinimum of 2 years' experience in a support role utilizing Java and SQLKey Responsibilities:The ideal candidate will be responsible for maintaining and supporting Java-based applications, resolving production issues, and ensuring overall system...

  • Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines IT Managers, Inc. Full time ₱90,000 per year

    About the RoleWe are seeking a motivatedBusiness Analystwith experience in the banking or financial services industry. The ideal candidate will have strong analytical skills, an eye for detail, and the ability to bridge business requirements with technical solutions. This role is well-suited for someone who can collaborate with stakeholders, document...

  • IT Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Actionlabs IT Services Full time ₱550,000 - ₱700,000 per year

    Business Analysta. At least 3-5 years of experience in Business Analyst.b. Identify and communicate with key stakeholdersc. Gather, review and analyze business and industry data, including KPIs, financial reports and other key metricsd. Liaise between various business departments and groupse. Assess options for process improvement, including business process...

  • Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Eiger Support Systems Inc. Full time ₱130,000 - ₱173,000 per year

    Why You'll Love Working with Us:• Work from the comfort of your home.• Competitive Compensation Package:- Basic Salary: ₱65, - Communication Allowance: ₱2,000.00- De Minimis Benefits: ₱5, non-taxable)- 20% Variable Night Differential (approximately ₱13,000+)• Comprehensive Benefits:- HMO coverage with one dependent after your first month, with...

  • Business Support Senior Assistant

    2 days ago

    Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time $40,000 - $60,000 per year

    This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionThe RolePerform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metricsAdminister ServiceCentral resolutions based on...

  • Software Engineer

    5 days ago

    Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time

    Official role title: Business Support EngineerAbout the RoleThe Business Support Engineer is responsible for supporting and improving the organisation's business systems, ensuring smooth operations and effective problem resolution. This role involves analysing system performance, resolving Level 2 and Level 3 technical issues, providing actionable insights,...

  • Business Development Executive

    2 days ago

    Taguig, National Capital Region, Philippines Parbiann IT Solutions Full time $104,000 - $130,878 per year

    Company DescriptionParbiann IT Solutions helps businesses unlock their full potential through bespoke software development, AI-powered innovations, and secure cloud technologies. We partner with SMEs and enterprises to drive digital transformation by offering custom software development, AI & data-driven solutions, cybersecurity consulting, IT infrastructure...

  • Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines I2s Business Solutions Full time ₱765,000 per year

    REQUIREMENTS:At least 2 years of experience in Business Analyst.Willing to report onsite in BGCIdentify and communicate with key stakeholdersGather, review and analyze business and industry data, including KPIs, financial reports and other key metricsLiaise between various business departments and groupsAssess options for process improvement, including...

  • Team Lead – Loan Processing

    2 days ago

    Taguig, National Capital Region, Philippines Galilee Business Support Services Full time ₱70,000 - ₱75,000 per year

    Official role title: Loan Support Team LeaderAbout the RoleThe Loan Support Team Leader (AU Mortgage) is responsible for managing the day-to-day operations of the loan processing team, ensuring performance targets, service levels, and quality standards are consistently met. This role requires a strong background in the Australian mortgage process and...

  • Customer Support Representative

    2 days ago

    Taguig, National Capital Region, Philippines IT by Design Full time ₱20,000 - ₱300,000 per year

    Looking to move beyond the usual BPO customer service role? Here's your chance to grow with a leading US-based MSP (Managed Services Provider) and gain direct exposure to clients while expanding your technical skill set.What You'll Do:Handle inbound calls and log service ticketsTrack and manage support requests using ConnectWise ManageMonitor technician...