Customer Service Representative
4 days ago
We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives In this role, you will be the first point of contact for our customers—providing exceptional service and helping resolve issues in a professional and timely manner.
Key Responsibilities:
- Handle inbound/outbound calls, emails, or chats from customers
- Address customer inquiries, concerns, or complaints with empathy and accuracy
- Provide information about products, services, or account status
- Assist with order processing, billing issues, or troubleshooting
- Document customer interactions in internal systems
- Maintain a positive and helpful attitude throughout customer interactions
Qualifications:
- At least High School (Old Curriculum) or Senior High School graduate
- With or without BPO/CSR experience (experience is an advantage)
- Excellent communication and interpersonal skills
- Amenable to work on shifting schedules and onsite
- Strong problem-solving skills and attention to detail
- Basic computer navigation skills
Why Join Us?
- Competitive salary and performance-based incentives
- Opportunities for career growth and development
- Supportive and inclusive work environment
- Paid training provided
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