IT Service Desk

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

IT Service Desk Specialist – Centris, QCJoin a Global Tech Support Team | Onsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active...

IT Service Desk Specialist – Centris, QCOnsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active Directory (AD) requests and account...

Company Overview:Our client is a leading global BPO company providing exceptional customer service and technical support solutions to clients worldwide. They are committed to delivering high-quality support while fostering growth and development for their employees.Company: Leading Global BPO CompanyIndustry: BPO / Customer ServiceLocation: Quezon CityJob...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

Qualification:Completed 1st Year in CollegeAt least months experience handling Service Desk RolesHard Core Tech SupportTroubleshooting for computersWilling to work onsite in Alabang, Muntinlupa CityJob Type: Full-timePay: Php26, Php40,000.00 per monthBenefits:Company Christmas giftCompany eventsHealth insuranceLife insurancePromotion to permanent...

IT Analyst/IT Service Desk (L1/L2 Support)Location: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite, Night ShiftAbout the RoleWe're looking for a proactive and customer-focused IT Analyst / IT Service Desk Engineer to join our growing team at IT By Design. In this role, you'll provide technical support to global clients and help ensure...

Pay: ₱30, ₱50,000.00 per monthJob description:Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIX/ CLOUDExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident &...

We are seeking a highly motivated and experienced Service Desk Lead to oversee and manage our service desk operations. The ideal candidate will ensure timely resolution of client issues, enforce SLA adherence, and lead the service desk team to deliver exceptional customer support.Key Responsibilities·       Lead and manage day-to-day operations of the...

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...