IT Service Desk

IT Service Desk Specialist – Centris, QCOnsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active Directory (AD) requests and account...

IT Service Desk Specialist – Centris, QCJoin a Global Tech Support Team | Onsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active...

IT Service Desk Specialist – Centris, QCJoin a Global Tech Support Team | Onsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active...

Company Overview:Our client is a leading global BPO company providing exceptional customer service and technical support solutions to clients worldwide. They are committed to delivering high-quality support while fostering growth and development for their employees.Company: Leading Global BPO CompanyIndustry: BPO / Customer ServiceLocation: Quezon CityJob...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

Qualification:Completed 1st Year in CollegeAt least months experience handling Service Desk RolesHard Core Tech SupportTroubleshooting for computersWilling to work onsite in Alabang, Muntinlupa CityJob Type: Full-timePay: Php26, Php40,000.00 per monthBenefits:Company Christmas giftCompany eventsHealth insuranceLife insurancePromotion to permanent...

The IT Service Desk Analyst will serve as the first point of contact for all technical support requests within the organization. This role is responsible for providing timely assistance to end users, resolving incidents, and escalating issues when necessary to ensure uninterrupted business operations.Key Responsibilities:Provide first-level technical support...

IT Analyst/IT Service Desk (L1/L2 Support)Location: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite, Night ShiftAbout the RoleWe're looking for a proactive and customer-focused IT Analyst / IT Service Desk Engineer to join our growing team at IT By Design. In this role, you'll provide technical support to global clients and help ensure...

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

The Service Desk Engineer is responsible for providing Level 1 technical support andservice dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...