IT Service Desk Analyst

Global IT Help Desk L1.5Location: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite, Night ShiftQualifications:At least 1 year and 9 months in IT Service Desk, Technical Support, or related rolesExperience supporting international clients (US, EMEA, AUS)Strong English communication skills (written & spoken)Active Directory, Office 365...

Non-Negotiable Skills: SQL and ExcelCore responsibilitiesAssist in the collection and validation of HR data from various sourcesPrepare basic HR reports and dashboards using HRIS toolsSupport HRIS Reporting Analysts in data analysis and report generationMaintain accurate documentation of reporting processes and proceduresProvide administrative support for...

Service Desk / Technical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates and researches user...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

Job descriptionInnovathink Corporation is currently looking for an "SERVICE DESK ANALYST - ITSM"WORK SETUP: Hybrid, 6 day dutyWORK LOCATION: Villamor AirbaseJob Summary:The IT Service Management (ITSM) Implementation is responsible for planning, designing, configuring, and implementing ITSM solutions to support business processes and IT operations. The role...

Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

Qualifications:We are accepting at least 1 year experience as TSR or Technical Support Representativeor At least 6 months experience as IT Service Desk or Help DeskHas basic knowledge in troubleshooting internet, mobile phones, tablets.Details:Location is Eton Centris, Quezon CityFull onsite and shifting schedule20 percent night shift differentialHMO on day...

We are hiring for a Head of Equities who will lead and drive the local equities investment strategy for a top-tier investment management organization.This role will report directly to the Chief Investment Officer and oversee a team of equity portfolio managers and analysts, managing multiple equity-laced funds and portfolios across the organization's...