Customer Service Representative

1 week ago

Biñan, Calabarzon, Philippines Ubiquity Full time ₱144,000 - ₱300,000 per year

Customer Service Representative

Southwoods, Binan, Philippines

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.

  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.

  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.

  • Continuously learn about our products, services, and processes to enhance the customer experience

  • Heart: Build meaningful connections with every interaction.

  • Show genuine care and empathy in addressing customer needs and concerns.

  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.

  • Uphold our commitment to diversity, inclusion, and respect in all communications.

  • Hustle: Demonstrate resilience and a drive to deliver excellence.

  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.

  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • At least SHS/High School Graduate
  • Preferably with BPO experience
  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity

  • Laguna - Customer Service Representative (Open)

    2 weeks ago

    Biñan, Calabarzon, Philippines Ubiquity Full time ₱250,000 - ₱500,000 per year

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You'll Do:Head: Use your expertise to provide...

  • Service Counselor/ Sales Representative

    5 days ago

    Biñan, Calabarzon, Philippines Sonju Engineering Services Full time ₱800,000 - ₱1,200,000 per year

    About Us: SONJU Engineering is a leading ISO/IEC 17025:2017 Accredited Calibration Laboratory, dedicated to providing top-notch calibration services to a diverse range of industries. Our commitment to quality and precision has earned us a reputation for excellence. We are looking for a dynamic and motivated Sales/Service Representative to join our team and...

  • Customer Service

    5 days ago

    Biñan, Calabarzon, Philippines WSA APAC Full time ₱900,000 - ₱1,200,000 per year

    Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. This role blends customer service with...

  • Customer Service

    5 days ago

    Biñan, Calabarzon, Philippines WSAudiology Full time ₱900,000 - ₱1,200,000 per year

    Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.This role blends customer service with...

  • Customer Service Specialist

    3 days ago

    Biñan, Calabarzon, Philippines Cable TV and Broadband Services Full time ₱104,000 - ₱130,878 per year

    BASIC FUNCTIONThe job holder contributes to the growth and profitability of AVCHI and Affiliates by assisting with the day-to-day operations of the Customer Service Section. This includes managing customer inquiries, complaints, after-sales concerns and ensuring smooth coordination with other departments. The Specialist ensures the implementation of customer...

  • Customer Service Associate

    7 days ago

    Biñan, Calabarzon, Philippines Sophia and Kalel Full time ₱200,000 - ₱400,000 per year

    **Job Responsibilities:• Respond promptly and professionally to customer inquiries on social media and e-commerce platforms.• Address complaints and provide effective solutions for product or service issues.• Process returns, refunds, and exchanges in line with company policies.• Coordinate with warehouse and logistics teams to ensure timely order...

  • Customer Sales Representative

    1 week ago

    Biñan, Calabarzon, Philippines Valor Global, Inc. Full time ₱60,000 - ₱120,000 per year

    Responsibilities:Serves customers by upselling different products and meeting customer needsAnswers all customer queries and use necessary sales methods and techniques to increase the $ value of ordersMaintains good communication and working relationships with customers and other parties being dealt with for the best interest of the companyHelps to improve...

  • Back Office Financial Support Representative

    5 days ago

    Biñan, Calabarzon, Philippines Ubiquity Full time

    Back Office Support (Financial)Southwoods, Binan, PhilippinesAt Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to...

  • Customer Care Specialist

    1 week ago

    Biñan, Calabarzon, Philippines Asian Vision Cable Holdings Inc Full time ₱150,000 - ₱200,000 per year

    JOB OVERVIEWWe are seeking a proactive and detail-oriented Customer Care Specialist to oversee customer service operations, reporting, and system administration. This role requires both operational execution and analytical problem-solving, supporting customer experience improvement initiatives and business growth.KEY RESPONSIBILITIESAct as system...

  • Sales Representative

    5 days ago

    Biñan, Calabarzon, Philippines Kaiser Dream Skin Cosmetics Manufacturing Corporation Full time ₱172,680 per year

    Responsibilities:Meet and exceed monthly sales targetsMaintain relationships w/ clients by addressing customer needsCommunicate the value proposition of our products and services to customers effectivelyCollaborate with internal teams to ensure customer satisfactionQualifications:College graduateEffective interpersonal communication skillsOrganizational and...