CSR - Customer Service Representative (Insurance)

2 days ago

Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱264,000 per year

CSR Insurance - QC

Work Set-up: Onsite

Work Schedule: Nightshift/ 2 days off (shifting)

DUTIES and RESPONSIBILITIES:

● Excellent communication and phone skills, with an ability to think and react to situations confidently

● Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions

● Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephone or written correspondence

● Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software

QUALIFICATIONS:

● Candidate must have at least 1 year BPO experience

● Educational attainment: College Graduate with 1 year BPO exp or College Undergrad

with 2 years BPO experience

● Excellent Communication Skills

● Must be willing to work onsite and be amenable to shifting schedules.

BENEFITS OFFERED:

● Competitive compensation package with monthly performance incentives

● Meal and other allowances

● Medical coverage for employees and up to three qualified dependents

● Dental coverage for employees

● Skills enhancement through training and professional development programs

● HMO coverage for up to three dependents, valid until age 80

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Work Location: In person

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