Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱288,000 - ₱336,000 per year

Target Start Date: October 20

Work Location: QC Site – Bridgetowne

Work Setup: On-site

Shift: Graveyard Shift

Job Description

We are looking for dedicated and customer-focused Customer Service Representatives (CSR) to join our team in Manila. You will be responsible for providing high-quality, efficient, and courteous customer service across multiple contact channels.

This role requires resilience, adaptability, and a genuine passion for helping people. You will receive consistent support from experienced Team Leaders and Trainers to ensure your success.

Qualifications

  • At least 1 year of experience in a BPO voice international account
  • High School graduate (minimum education requirement)
  • Strong communication and problem-solving skills
  • Willing to work on-site in Bridgetowne, QC
  • Willing to work during graveyard shifts
  • Amenable to rotating rest days (weekends are not fixed off)

Compensation and Benefits

  • Basic Salary: ₱25,000
  • Non-Taxable Allowance (NTA): ₱3,000
  • 10% Night Differential Pay

Benefits:

  • HMO on Day 1 (with 1 dependent covered for free after 1 year)
  • Life Insurance on Day 1
  • Long Service Benefit:
  • 0.5x basic salary after 1 year of service
  • 100% of basic salary after 2 years
  • 1.5x basic salary after 3 years
  • 2x basic salary from the 4th year onwards

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance

Application Question(s):

  • Do you have a Viber number? Kindly provide it below.

Experience:

  • BPO voice international account: 1 year (Required)

Work Location: In person



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