Healthcare Customer Service Representative

5 hours ago

Mandaluyong Central Post Office P, Philippines Magellan Solutions Full time ₱288,000 per year

ABOUT THE ROLE:

We're looking for skilled communicators who are passionate about helping others. As a Customer Service Representative, you'll handle inquiries, provide solutions, and deliver excellent service that reflects our commitment to people-first support.

BASIC FUNCTIONS:

  • Customer Facing/ Care Agents
  • You will manage the communication between insurance providers and patients
  • Respond to customer inquiries via phone, email, or chat
  • You may also schedule appointments, QC schedule, make reminder calls, and follow ups

QUALIFICATIONS:

  • Preferably with healthcare and/or insurance background
  • Must complete SHS or at least 72 units of Tertiary
  • Minimum of 6 months of Customer Service Background
  • Versed on Microsoft and Google Applications (Google Workspace)
  • Computer Literate
  • Proficient in emails and chats

What's in it for you?

  • Competitive Salary Package plus performance incentives
  • Night Shift Differential
  • Attendance incentives
  • Leave Credits (Convertible to Cash)
  • Government Mandated Benefits
  • Annual Performance Appraisal
  • HMO + 1 dependent
  • Retirement plan
  • Fast Promotion
  • Opportunity for growth
  • Continuous learning programs
  • Work-life balanced activities
  • Great work culture
  • Company Events
  • Staff House (Shared Cost Accommodation)
  • Relocation assistance
  • Free Shuttle Service
  • Fast hiring process
  • Virtual/Phone Interview
  • Start ASAP

Job Types: Full-time, Permanent

Pay: Php23, Php24,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Transportation service provided

Experience:

  • BPO: 1 year (Preferred)

Work Location: In person

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