HDSI: Customer Service Representative
7 days ago
HDSI: Customer Service Representative (Healthcare Account) Join to apply for the HDSI: Customer Service Representative (Healthcare Account) role at ACTIVEONE HEALTH, INC. Job Objective / Job Purpose The Customer Service Representative will act as a liaison, provide product and services information, coordinate with providers and facilities for members’ requests, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. S/he is set to be an additional headcount to cover the additional shift (11PM to 7AM) for the Flexicare Customer Service Team. This role will be hired under Health Delivery System, Inc. - a RelianceUnited company. Duties and Responsibilities Accept inbound calls from Flexicare members and accredited providers requesting for Letter of Authorizations. Address member concerns related to their health benefit program. Ensure that LOA request is issued within the members’ benefits based on their respective benefit matrixes, remaining limit and eligibility. Conduct outbound calls as needed to assist with claim information or identify missing information. Document all encounters in clear and concise logs. Consistently meet individual performance standards/metrics. Assist in other tasks that may be assigned. Background and Qualifications Bachelor’s Degree in medical field or any related degree. Having 2 years of solid working experience in TPA, HMO, insurance or insurance broker companies or BPO. Familiar with health insurance / HMO policies and coverages, preferred. Ability to work on shifting schedules and extend beyond company operating hours when needed. Amenable to work onsite as advised. Strong attention to detail. Strong communication (written and oral) and interpersonal skills. Organized, has strong attention to details, and can work with minimal supervision. Proficiency in MS Office (Excel, Word, and PowerPoint) and/or G‑Suite Tools. Work Setup Location: Greenfield District, Mandaluyong City Work Schedule: 11PM - 7:00AM ; Hybrid (subject to change with management notice) Visit The RelianceUnited Website Here: Apply For Other Roles Via RelianceUnited Careers: Privacy Statement Pursuant to the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it’s subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (also doing business under the name and style of "Flexicare Benefit Solutions and Healthfirst Clinic"), whichever is applicable to this form, ("It" or "the Company", for brevity) commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company’s privacy notice shall be coursed through Its Data Protection Officer at the following and applicable email addresses: RCI – , ActiveOne – , or HDSI – I have read and understood the above Notice and hereby give my consent to collect and process my personal data. #J-18808-Ljbffr
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HDSI: Customer Service Representative
1 week ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeHDSI: Customer Service Representative (Healthcare Account) Join to apply for the HDSI: Customer Service Representative (Healthcare Account) role at ACTIVEONE HEALTH, INC. The Customer Service Representative will act as a liaison, provide product/services information, coordinate with providers and facilities for members' requests, answer questions, and...
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HDSI: Account Officer
4 weeks ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeJoin to apply for the HDSI: Account Officer role at ACTIVEONE HEALTH, INC. The Account Officer plays an important role in retaining existing clients and key customers by developing strong relationships with the assigned corporate accounts and connecting with key stakeholders to ensure that sales targets are met. The incumbent’s main responsibility is to...
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HDSI: Dental Assistant
4 weeks ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeOverview Join to apply for the HDSI: Dental Assistant role at ACTIVEONE HEALTH, INC. The Dental Nurse's/Dental Hygienist's main role is to aid the dentist in different oral-care procedures. This entails preparing instruments to be used during treatment procedures, recording medical information, and helping to carry out administrative duties. Responsibilities...
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HDSI: Dental Assistant
7 days ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeDental Assistant – HDSI (ActiveOne Health, Inc.) Join to apply for the Dental Assistant role at ACTIVEONE HEALTH, INC. The Dental Nurse's/Dental Hygienist's main role is to aid the dentist in different oral‑care procedures. This entails preparing instruments to be used during treatment procedures, recording medical information, and helping to carry out...
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HDSI: Primary Nurse
4 weeks ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeOverview HDSI: Primary Nurse (Williams) role at ACTIVEONE HEALTH, INC. Registered Nurses offer a wide range of patient services, including prevention and primary care, patient education on disease prevention, medical device operation, and drug administration. Responsibilities Assist patients during diagnostic procedures. Provide instructions and health...
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HDSI: Administrative Assistant
7 days ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeJoin to apply for the HDSI: Administrative Assistant role at ACTIVEONE HEALTH, INC. Job Objective To provide high-quality administrative and analytical support that improves operational performance, strengthens internal systems, and promotes seamless coordination among healthcare teams and departments. Job Responsibilities Creates & maintains doctors and...
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HDSI: Clinic Nurse
7 days ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeHDSI: Clinic Nurse (Women's Health Center) Join to apply for the HDSI: Clinic Nurse (Women's Health Center) role at ACTIVEONE HEALTH, INC. Job Objective The outpatient nurse provides basic nursing care to patients in a clinic setting. They assist doctors during consultations, perform vital signs monitoring, administer medications/vaccinations, and ensure...
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HDSI: Administrative Assistant
4 weeks ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeJoin to apply for the HDSI: Administrative Assistant role at ACTIVEONE HEALTH, INC. 2 days ago Be among the first 25 applicants Join to apply for the HDSI: Administrative Assistant role at ACTIVEONE HEALTH, INC. Job ObjectiveTo provide high-quality administrative and analytical support that improves operational performance, strengthens internal systems, and...
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HDSI: Primary Nurse
7 days ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeJob Title HDSI: Primary Nurse (Williams) Company ACTIVEONE HEALTH, INC. Role Overview Registered Nurses offer a wide range of patient services, including prevention and primary care, patient education on disease prevention, medical device operation, and drug administration. Duties and Responsibilities Assist patients during diagnostic procedures. Provide...
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HDSI: Administrative Assistant
1 week ago
Mandaluyong, Philippines ACTIVEONE HEALTH, INC. Full timeJoin to apply for the HDSI: Administrative Assistant role at ACTIVEONE HEALTH, INC. Overview To provide high-quality administrative and analytical support that improves operational performance, strengthens internal systems, and promotes seamless coordination among healthcare teams and departments. Responsibilities Creates & maintains doctors and patients...
