BPO Quality Analyst

PHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...

Quality Analyst (QA) position:1. Relevant Experience:Experience in QA (1 year minimum) - For external hiresTechnical Skills:Proficiency in MS OfficeBasic knowledge of SQLSoft Skills:Attention to Detail: Ensuring accuracy in identifying issues and verifying fixes.Analytical Thinking: Ability to think critically and understand the root cause of...

Calling All Bilingual Representatives — WE ARE HIRING Position: Quality AnalystWork Setup: Onsite – Taguig CitySchedule: ShiftingContract Type: 1-Year Fixed Term Languages We're Looking For: Japanese Korean Vietnamese Hindi Thai Bahasa-Indo/Malay Qualifications:Proficient in speaking, reading, and writing in any of the listed languages.Senior High...

We're looking for QUALITY ANALYST (RCM - Healthcare Account) • High school graduate and above; certification in medical billing or healthcare compliance is a plus.• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.•...

JOB DESCRIPTIONJoin our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures....

The Quality Analyst Educator supports clinical performance through education and training.Train and onboard new Quality Analysts: Deliver comprehensive training to ensure new team members are well-prepared and integrated seamlessly into the team.Provide real-time support and guidance: Answer questions and offer on-the-spot education to help Analysts...

Responsibilities:​Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverablesAssist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIsInvestigate reports of product quality issues and ensure resolution in accordance with...

Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

Essential Functions/ResponsibilitiesProvides coaching and mentoring to agents in order for them to improve on their performancePerforms Monitoring and provides feedback to the Management Team and to the ClientParticipates and coordinates in Quality Calibration Sessions with the clients and the management teamQualificationsCandidate must be a high school...

About the Job: QA Analyst - FINRA Licensed (Series 6 or 7) | 100K SOB*Special Offer: 100K Signing Bonus* (Terms & Conditions apply) Start Date: August 12, 2025Account: CSR Insurance Account (FINRA Licensed Series 6 or 7)Requirements: Completed at least two years of college with no incomplete or failed subjectsActive or expired FINRA Series 6 or 7 license...