Quality Analyst

15 hours ago

Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱360,000 - ₱420,000 per year

Essential Functions/Responsibilities

  • Provides coaching and mentoring to agents in order for them to improve on their performance
  • Performs Monitoring and provides feedback to the Management Team and to the Client
  • Participates and coordinates in Quality Calibration Sessions with the clients and the management team

Qualifications

  • Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college level
  • Candidate must have at least one year of experience as a QA in a BPO company
  • Excellent communication skills, both in written and oral
  • Must be willing to work on a shifting schedule and work on-site in Market Market BGC

Exciting benefits await you

  • Non-taxable allowance
  • HMO Coverage upon hire
  • Vacation Leaves up to 24 credits
  • Sick Leave Conversion
  • Group Accident Insurance
  • Applicant Referral

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person

  • PHRN Quality Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱480,000 - ₱540,000 per year

    PHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...

  • Quality Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines UST USource Full time ₱900,000 - ₱1,200,000 per year

    The Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. The role involves analyzing interactions, identifying areas for improvement, and providing feedback to enhance service quality and customer...

  • Quality Analyst

    14 hours ago

    Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱200,000 - ₱600,000 per year

    Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

  • Quality Analyst

    1 week ago

    Taguig, National Capital Region, Philippines UST Full time ₱900,000 - ₱1,200,000 per year

    1 OpeningTaguigRole descriptionThe Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. The role involves analyzing interactions, identifying areas for improvement, and providing feedback to enhance...

  • Quality Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Finpro Full time ₱400,000 - ₱480,000 per year

    Job Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...

  • Junior Quality Assurance Analyst

    1 week ago

    Taguig, National Capital Region, Philippines Trade Window Full time ₱900,000 - ₱1,200,000 per year

    About the RoleThe Quality Assurance (QA) Analyst will be responsible for ensuring the quality and performance of our software products through testing and quality assurance practices. You will contribute to the design and execution of test plans, build automation frameworks, and work collaboratively with cross-functional teams in an Agile environment.Key...

  • Quality Assurance Analyst

    1 week ago

    Taguig, National Capital Region, Philippines Oleo-Fats Inc. (OFI) Full time ₱250,000 - ₱500,000 per year

    Job SummaryQA Analyst handles incoming raw and packaging materials, finished goods quality testing and approval for delivery/use.Job DescriptionAccurately conducts sampling, inspection, sensory test and physico-chem analyses on incoming materials and provide dispositions on timeProperly and correctly accomplishes material receiving documents and log sheets...

  • RCM - Quality Analyst (Medical Billing)

    2 weeks ago

    Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time ₱120,000 - ₱180,000 per year

    Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

  • Quality Assurance

    6 days ago

    Taguig, National Capital Region, Philippines Systemantech Full time ₱780,000 per year

    Job Title: Clinical Applications Services Quality Assurance (CASQA)Job Description:Primary Responsibility:The Clinical Applications Services Quality Assurance (CASQA) Analyst is responsible for ensuring that all system enhancements, process changes, and related documentation meet the highest standards of quality, functionality, and compliance before...

  • Quality Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time ₱104,000 - ₱130,878 per year

    Essential Functions/ResponsibilitiesProvides coaching and mentoring to agents in order for them to improve on their performancePerforms Monitoring and provides feedback to the Management Team and to the ClientParticipates and coordinates in Quality Calibration Sessions with the clients and the management teamQualificationsCandidate must be a high school...