Bilingual Quality Analyst

About the roleJoin the growing team at ALLDIGI TECH MANILA, INC' as an Italian Bilingual Analyst. In this full-time role, you will be providing excellent customer service and technical support to our clients across Europe, with a focus on our Italian-speaking customers.What you'll be doingRespond to inbound customer inquiries and complaints via phone, email...

As a German & English Bilingual Analyst, you will work closely with vendors/customers via phone and email to resolve their queries in German and English language.Duties and Responsibilities:Maintain Accuracy levels of above 98 % on areas of workAble to meet the productivity target setAddressing any account related inquiries and concerns from vendors and...

We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position requires a balance of language fluency, technical insight, and people management or...

Join our team as a Japanese-Bilingual We're looking for detail-oriented individuals to support financial transactions, IT audit, and risk management activities.Open to fresh grads and experienced professionals. Hybrid setup, fixed dayshift.The ideal candidate will be responsible for accurately processing financial and operational transactions in Japanese and...

PHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...

We're looking for QUALITY ANALYST (RCM - Healthcare Account) • High school graduate and above; certification in medical billing or healthcare compliance is a plus.• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.•...

JOB DESCRIPTIONJoin our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures....

The Quality Analyst Educator supports clinical performance through education and training.Train and onboard new Quality Analysts: Deliver comprehensive training to ensure new team members are well-prepared and integrated seamlessly into the team.Provide real-time support and guidance: Answer questions and offer on-the-spot education to help Analysts...

Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

Job Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...