quality analyst

4 days ago


Taguig, National Capital Region, Philippines Private Advertiser Full time

We're looking for QUALITY ANALYST (RCM - Healthcare Account)


• High school graduate and above; certification in medical billing or healthcare compliance is a plus.


• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.


• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.


• Experience in a call centre environment with exposure to call quality metrics (e.g., AHT, FCR, CSAT).


• Excellent analytical, documentation, and communication skills.


• Proficiency in MS Excel, audit tools, and billing platforms



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