quality analyst
3 days ago
We're looking for QUALITY ANALYST (RCM - Healthcare Account)
• High school graduate and above; certification in medical billing or healthcare compliance is a plus.
• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.
• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.
• Experience in a call centre environment with exposure to call quality metrics (e.g., AHT, FCR, CSAT).
• Excellent analytical, documentation, and communication skills.
• Proficiency in MS Excel, audit tools, and billing platforms
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