Quality Analyst
5 days ago
Responsibilities:
- Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
- Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
- Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
- Develop or update procedures for capture, investigation, and documentation of product complaints
- Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
- Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes
Qualifications:
- active USRN/PHRN license
- at least 2 years BPO experience
- Bachelor's degree in nursing (BSN) or equivalent work experience
- Written and verbal fluency in English is required
Job Type: Full-time
Benefits:
- Health insurance
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
License/Certification:
- USRN / PHRN Certificate (Preferred)
Work Location: In person
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