Area Sales Manager
2 days ago
The Area Sales Manager is responsible for driving sales growth, ensuring operational excellence, and delivering an exceptional customer experience across Plains & Prints and R.A.F. boutiques. This role combines strategic leadership with hands-on management, guiding store managers and sales teams to consistently achieve sales targets, uphold brand standards, and provide superior customer service.
Key Responsibilities
1. Sales & Performance Management
- Develop and execute sales strategies to achieve revenue and profitability goals across assigned boutiques.
- Track and analyze key performance indicators (KPIs), including sales, conversion rates, average transaction value, and customer retention metrics.
- Monitor market trends, customer preferences, and competitor activities to refine business strategies.
- Identify growth opportunities and develop action plans to maximize store performance.
2. Store Operations & Compliance
- Ensure operational excellence in all stores, aligning with company policies, brand standards, and regulatory requirements.
- Oversee inventory management, stock replenishment, and loss prevention initiatives.
- Conduct regular store visits and operational audits to assess performance and compliance.
- Implement and enforce visual merchandising standards to enhance brand presentation and the overall customer experience.
3. Team Leadership & Development
- Lead, motivate, and develop store managers and frontline sales teams to achieve consistent performance excellence.
- Manage recruitment, onboarding, and career progression programs for retail personnel.
- Deliver coaching, mentoring, and performance feedback to foster a culture of high achievement.
- Facilitate ongoing training on product knowledge, selling techniques, and customer engagement.
4. Customer Experience & Brand Representation
- Ensure all boutiques deliver a premium, brand-aligned shopping experience.
- Address and resolve escalated customer concerns promptly and effectively.
- Collaborate with Marketing and VM teams to execute in-store campaigns, promotions, and events that enhance brand engagement and drive traffic.
- Champion a customer-first culture that promotes loyalty and long-term brand affinity.
5. Reporting & Strategic Planning
- Prepare accurate sales reports, performance analyses, and business insights for senior leadership.
- Manage store budgets, expenses, and cost controls to ensure profitability.
- Collaborate cross-functionally with Marketing, Merchandising, and Operations teams to align initiatives and optimize overall business performance.
Qualifications
Education: Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
Experience: Minimum of 5–7 years of progressive experience in retail sales or area management, preferably within fashion or lifestyle brands.
Leadership: Proven track record of leading multi-store operations and managing teams to achieve sales and service excellence.
Analytical Skills: Strong business acumen with the ability to interpret sales data, market trends, and operational metrics.
Communication: Excellent interpersonal, presentation, and negotiation skills.
Customer Focus: Deep understanding of customer experience principles and luxury or premium retail environments.
Adaptability: Ability to work in a fast-paced, dynamic retail landscape with shifting priorities.
Technical Proficiency: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and familiar with POS and retail management systems.
Mobility: Willingness to travel frequently across assigned store locations.
Job Type: Full-time
Pay: Up to Php40,000.00 per month
Benefits:
- Employee discount
Education:
- Bachelor's (Required)
Language:
- English and Tagalog (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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