Sales Operations Manager

Your Career Starts Here, But Grows Everywhere

At Emapta, we're not just offering jobs-we're building global careers. As a leading offshore outsourcing partner, we connect top talent with international clients across industries, empowering professionals to thrive in meaningful roles without leaving home. We provide the tools, support, and culture that drive success. Whether you're working from home or at one of our modern hubs, you'll be part of a diverse, growth-focused community that values your potential, nurtures your ambitions, and helps you make an impact-locally and globally.

Job Description:

As a Sales Operations Manager, you will be responsible for driving CRM excellence, enabling sales teams, and fostering cross-functional alignment to scale a global commercial engine.

Job Overview:

Employment type: Full-time

Shift: Night or Mid Shift

Work setup: Permanent Work From Home

Exciting Perks Await

• Competitive Salary Package
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek:

• 5+ years of experience in sales operations, revenue operations, or GTM program management in a high-growth B2B services or SaaS environment.
• Deep expertise in HubSpot CRM required; certifications preferred.
• Proficient in creating and managing dashboards, reports, and visual analytics.
• Highly structured thinker with a knack for building scalable processes and frameworks.
• Proven track record in managing enablement programs and coordinating cross-functional teams.
• Excellent written and verbal communication skills; you will interface with executives and frontline sellers alike.
• Obsessed with detail and quality. You bring order to chaos.

Your Daily Tasks:

Sales Operations & CRM Excellence

• Own and enforce HubSpot CRM hygiene, ensuring data accuracy, completeness, and timely updates from all sales team members.
• Chase and coach sales reps to uphold pipeline integrity, forecast updates, and stage progression compliance.
• Build, manage, and optimize dashboards, exception reports, and key performance analytics to support weekly, monthly, and quarterly reviews.
• Collaborate with leadership to surface pipeline risks, deal slippage, and rep productivity insights.

Sales Enablement & Content Management

• Drive the creation, organization, and governance of a centralized repository for all sales assets-playbooks, decks, templates, contracts, and case studies.
• Act as project manager for our global sales training and onboarding programs: coordinate curriculum, track completion, manage certifications, and ensure adoption.
• Assist in the rollout of new sales methodologies, tools, and workflows across global regions.
• Partner with marketing and delivery to ensure messaging, proof points, and vertical content are always up to date and easily accessible.

Team Coordination & Operational Rhythm

• Orchestrate regular sales huddles, enablement sessions, and QBR preparation with materials that drive accountability and insight.
• Own meeting agendas, team calendars, and follow-ups from cross-functional commercial reviews.
• Serve as the liaison between sales, marketing, delivery, and HR for training, systems, and process improvement initiatives.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

#EmaptaEra