Client Support

4 days ago


Work from Home, Philippines VAssistMe Full time ₱436,848 per year

About the Role

We're seeking a detail-oriented and reliable Client Support & Bookings Coordinator to join our team. This role is perfect for someone with strong organizational skills and experience working with CRMs or client databases. You'll play a key role in managing client bookings, processing requests, and supporting clients with access to our platforms.

Key Responsibilities

  • Process new booking requests using HubSpot CRM and Halaxy PMS
  • Manage client exit requests via HubSpot CRM and Halaxy PMS
  • Rebook existing clients through HubSpot CRM and Halaxy PMS
  • Respond to incoming text messages through our phone system
  • Set up and send logins to clients requesting access to our support platforms

Must Haves

  • Strong attention to detail and accuracy in work
  • Experience working with CRMs or client databases
  • Excellent communication and organizational skills

Nice to Have

  • Familiarity with Halaxy software (training can be provided if not experienced)
  • Previous experience in a client service, admin, or bookings role

Systems You'll Use

  • HubSpot CRM
  • Halaxy PMS
  • Phone and messaging system

Job Type: Part-time

Pay: Php36,714.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Are you currently BIR-registered? If not, would you be open to registering?

Experience:

  • Healthcare: 1 year (Preferred)
  • Project management: 1 year (Preferred)

Work Location: Remote



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