O365 and Data Domain Administrator

POSITION SUMMARY

The O365 and Data Domain Administrator is responsible for managing and maintaining the organization's Office 365 and Active Directory environments. This role involves ensuring the availability, security, and performance of these critical systems while providing support for user account management, authentication services, and related technologies.

DUTIES AND RESPONSIBILITIES

· Office 365 Administration:

o Manage and maintain the Office 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and other related services.

o Implement and manage Office 365 security and compliance features, including Data Loss Prevention (DLP), Advanced Threat Protection (ATP), and Conditional Access policies.

o Monitor the performance, availability, and usage of Office 365 services, troubleshooting issues as they arise.

o Manage Office 365 licenses and subscriptions, ensuring proper allocation and cost management.

o Provide support for Office 365 applications and resolve user-related issues.

· Data Domain Administrator:

o Manage and maintain the Active Directory environment, including domain controllers, replication, and Group Policy Objects (GPOs).

o Perform user and group management tasks, such as account creation, deletion, and permission assignments.

o Implement and manage security policies, including password policies, multi-factor authentication (MFA), and account lockout policies.

o Monitor AD health and performance, resolving any issues with replication, authentication, or connectivity.

o Ensure the integrity and security of Active Directory, including regular audits and adherence to best practices.

· Identity and Access Management:

o Manage and maintain identity and access management solutions, such as Azure AD, Single Sign-On (SSO), and federated identity services.

o Implement and manage role-based access control (RBAC) and privileged access management (PAM) to ensure appropriate access levels.

o Support the integration of applications with AD and Azure AD for authentication and authorization services.

· Security and Compliance:

o Implement and maintain security best practices within the O365 and AD environments, including monitoring for suspicious activities and applying security patches.

o Ensure compliance with relevant data protection regulations, such as GDPR, HIPAA, or SOX, by managing data governance policies within Office 365 and AD.

o Conduct regular security audits and risk assessments, addressing any vulnerabilities or compliance gaps.

· Backup and Recovery:

o Implement and manage backup and recovery strategies for O365 and AD environments, ensuring data integrity and availability.

o Perform regular tests of backup and recovery processes to ensure they are functioning as expected.

o Manage disaster recovery plans related to O365 and AD, ensuring they align with the organization's overall business continuity strategy.

· Documentation and Reporting:

o Maintain accurate and up-to-date documentation of the O365 and AD environments, including configurations, policies, and procedures.

o Provide regular reports on the health, performance, and usage of O365 and AD systems to IT management.

o Document and communicate changes, incidents, and resolutions to relevant stakeholders.

· User Support and Training:

o Provide technical support to users for O365 and AD-related issues, including account access, permissions, and application functionality.

o Develop and deliver training materials or sessions to help users understand and effectively use O365 applications and AD features.

COMPETENCIES

· Deep knowledge of Office 365 suite,Azure AD, Exchange Online, and Group Policy.

· Strong understanding of security protocols, identity protection, and data governance.

· Able to troubleshoot complex system issues and analyze logs.

· Clear and professional verbal and written communication skills.

· Proactive in identifying issues and implementing reliable solutions.

· Capable of handling multiple priorities and delivering within deadlines.

· Precise and thorough in system configurations and documentation.

· Able to work effectively with cross-functional teams and end users.

EDUCATION

· Bachelor's degree in Information Technology, Computer Science, or a related field (required).

· Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or Microsoft Certified: Identity and Access Administrator Associate (preferred).

EXPERIENCE

· 4–6 years of hands-on experience managing Office 365 and data domain environments.

· Proven experience with hybrid identity environments and Azure AD.

· Experience in managing enterprise-level O365 services and GPO configurations.

· Familiarity with security and compliance tools within Microsoft environments.

· Demonstrated experience supporting end users and working in cross-functional IT teams.

Job Type: Full-time

Work Location: In person