Service Delivery Manager

I. PRIMARY DUTIES & RESPONSIBILITIES:Assist the Service Delivery Head in leading and managing the service delivery team.Maintain positive relationships with customers.Identify customer needs and oversee service delivery within the business context.Assist in leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are...

I DUTIES AND RESPONSIBILITIESInvolved in the creation Service Level AgreementsFacilitates periodic evaluation and negotiation of SLA's.Translates customer requirements into working instructions for Service Delivery.Mitigating and solving escalations with urgency and determinationProvide regular update to customers for on-going activities such as...

We are hiring an IT Service Delivery Manager on a permanent basis to support a global enterprise retail organisation through a significant IT service transformation. This regionally based role based in Manila, Philippines, is critical in bridging local operations with global strategy, as the business moves through a multi-year change and improvement...

Employer: An MSP company located in Las Vegas, NevadaWork Set up: RemoteWorking Schedule: Pacific Standard TimeSalary: Php 110,000 - Php 137,500Benefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Position OverviewWe are...

I. PURPOSEAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.II.      DUTIES AND RESPONSIBILITIESAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization. Ensure...

Key ResponsibilitiesManage daily operations for Customer Service and Accounting teams.Ensure KPIs/SLA targets are met.Maintain reporting systems to track performance.Act as primary contact for all service delivery matters.Hold regular client meetings to review performance and gather feedback.Address issues promptly with internal teams.Work with Team Leaders...

About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

JOB SUMMARY:The Delivery Manager is responsible for overseeing the end-to-end delivery of IT and application services to clients, ensuring that projects and ongoing services are executed efficiently, within scope, and to the highest standards. This role involves managing cross-functional technical teams, optimizing resource allocation, maintaining strong...

Job Description:Conducting project scope from the Client and Internal Management. Building project plans and statements of work. Tracking the project status and report to Client and Internal Management Managing tasks, milestones, and goals. Delivering projects on time and on budget. Ensuring customers' satisfaction from project initiation until project...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Role OverviewThe Infrastructure Service Delivery Manager will be responsible for many aspects of Enterprise IT operations. The ideal candidate...