
Infrastructure Service Delivery Manager
2 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Role Overview
The Infrastructure Service Delivery Manager will be responsible for many aspects of Enterprise IT operations. The ideal candidate will have knowledge of common infrastructure components (e.g., hosting, compute, storage, networking, connectivity, etc.). This role will require a good level of formalization, quality documentation, and the ability to engage effectively with senior leadership.
Responsibilities
- Project Manager responsible for the planning, execution and delivery of infrastructure projects
- Interface with internal audit and compliance teams for reporting to senior leadership
- Assist with budget planning, tracking and variance analysis
- Track vulnerabilities and patching through to remediation
- Collaborate with internal teams to ensure the accuracy and completeness of CMDB
- Understand and contribute to enhancement of ITSM workflows
- Map user journeys to infrastructure including servers, networks, and storage
- Produce high-level technical Architecture Diagrams with hardware and software interactions
- Collaborate with the Observability Team to identify issues and impact to end-user experience
Your Profile
- Bachelor's degree in Computer Science, Engineering, or Information Technology
- 5+ years of experience with infrastructure, operations and project management
- Previous hands-on engineering experience with Networks, Storage, or Servers in a Data Center environment
- Solid understanding of hardware and software architecture in Windows and Linux virtualized environments
- Flexible and autonomous, detail orientated with the ability to work with inter-departmental teams and work with multiple senior stakeholders
- Effective communication (written and verbal), strong presentation and interpersonal skills
- Service-oriented mindset, willingness to collaborate with demanding business, support & engineering teams
- ITIL certification desired
- PMP certification desired
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.
-
Service Delivery Team Manager
4 weeks ago
Manila, National Capital Region, Philippines OpsWerks Full timeService Delivery Team ManagerProduct Services GroupYour RoleAt OpsWerks, we believe service delivery is more than just metrics and uptime—it's about people, purpose, and progress.As a Service Delivery Team Manager, your job is to grow the leaders who grow our teams. You'll work closely with a group of Service Delivery Team Leads and their SRE teams,...
-
IT Infrastructure Manager
4 days ago
Manila, National Capital Region, Philippines Pluxee Full time ₱1,500,000 - ₱3,000,000 per yearPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...
-
Infrastructure Manager
2 days ago
Manila, National Capital Region, Philippines Ampstek Full time ₱900,000 - ₱1,200,000 per yearproject management capabilities like planning, budgeting, risk mitigationLeadership with technical proficiency in infrastructure (VMware, Linux/unix, Network, etc)Strong communication, and analytical skillsStakeholder managementLeading/managing the infrastructure delivery
-
Payroll Service Specialist
4 days ago
Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per yearCompany DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...
-
Service Delivery Manager
4 weeks ago
Manila, National Capital Region, Philippines MicroSourcing Full timeOverview Position: Service Delivery Manager – Fixed and Mobile Services Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift You\'ll have: Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses A...
-
Service Delivery Manager
4 days ago
Manila, National Capital Region, Philippines MicroSourcing Full time $80,000 - $100,000 per yearDiscover your 100% YOU with MicroSourcingPosition:Service Delivery Manager – Fixed and Mobile ServicesLocation:Picadilly Site, BGCWork Setup & Shift:Onsite | Day ShiftWhy join MicroSourcing?You'll have:Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance,...
-
Infrastructure project management
4 days ago
Manila, National Capital Region, Philippines SRKay Consulting Group Full time ₱1,500,000 - ₱2,500,000 per yearGreetings from SRKAY Consulting Group We are Hiring,Infrastructure project managementLocation : Manila/WFHDuration : ContractResponsibilities· Total Experience 15 years or more· project management capabilities like planning, budgeting, risk mitigation· Leadership with technical proficiency in infrastructure (VMware, Linux/unix, Network, etc)·...
-
Civil engineer
4 days ago
Manila, National Capital Region, Philippines Infrastructure corp Full time ₱900,000 - ₱1,200,000 per yearWe are seeking a highly skilled and detail-oriented Civil/Structural Engineer to join our team. The role involves designing, planning, and supervising infrastructure and building projects, ensuring compliance with engineering standards, safety codes, and regulatory requirements. The engineer will play a key role in both the initial design phase and the...
-
IT Service Delivery Manager
2 days ago
Manila, National Capital Region, Philippines CODA Technology Services Full time ₱900,000 - ₱1,200,000 per yearWe are hiring an IT Service Delivery Manager on a permanent basis to support a global enterprise retail organisation through a significant IT service transformation. This regionally based role based in Manila, Philippines, is critical in bridging local operations with global strategy, as the business moves through a multi-year change and improvement...
-
Service Delivery Manager
4 days ago
Manila, National Capital Region, Philippines Agilitec IT Full time ₱900,000 - ₱1,200,000 per yearEmployer: An MSP company located in Las Vegas, NevadaWork Set up: RemoteWorking Schedule: Pacific Standard TimeSalary: $2,000 - $2,500Benefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Position OverviewWe are seeking an experienced Service...