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Service Delivery Manager

29 minutes ago

Manila, National Capital Region, Philippines Questronix Corporation Full time

Job Description:

  • Conducting project scope from the Client and Internal Management.
  • Building project plans and statements of work.
  • Tracking the project status and report to Client and Internal Management
  • Managing tasks, milestones, and goals.
  • Delivering projects on time and on budget.
  • Ensuring customers' satisfaction from project initiation until project closure
  • Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
  • Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such
  • Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.
  • Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure
  • Proactively managing changes in project scope, identify potential crises, and devise contingency plans.
Requirements

Qualifications:

  • Minimum of 5+ years of experience with project management
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Project management knowledge and/or experience is a MUST
  • Experience with SDLC methodologies
  • Experience in banking of fintech is a MUST