Service Delivery Manager
2 days ago
Job Description:
- Conducting project scope from the Client and Internal Management.
- Building project plans and statements of work.
- Tracking the project status and report to Client and Internal Management
- Managing tasks, milestones, and goals.
- Delivering projects on time and on budget.
- Ensuring customers' satisfaction from project initiation until project closure
- Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
- Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such
- Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.
- Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure
- Proactively managing changes in project scope, identify potential crises, and devise contingency plans.
Requirements
Qualifications:
- Minimum of 5+ years of experience with project management
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Project management knowledge and/or experience is a MUST
- Experience with SDLC methodologies
- Experience in banking of fintech is a MUST
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