Mandarin Speaking Human Resource Specialist

2 days ago

Manila, National Capital Region, Philippines Van Kaizen Full time ₱900,000 - ₱1,200,000 per year

HR Manager (Mandarin Speaking)

Location: Manila, Philippines

Industry: iGaming / Online Casino

Employment Type: Full-time, On-site

About the Role

We are seeking an experienced Mandarin-speaking HR Manager to oversee the full spectrum of Human Resources operations within our Manila office. The ideal candidate will bring strong leadership, communication, and compliance skills, with a deep understanding of HR practices in the Philippines and an ability to bridge communication between Chinese and Filipino teams.

This role plays a critical part in building a high-performing, compliant, and engaged workforce, supporting business growth in the fast-paced iGaming and online casino sector.

Key Responsibilities

  • Lead HR operations including recruitment, employee relations, performance management, compensation & benefits, training, and HR administration.
  • Act as a cultural bridge, ensuring clear communication and alignment between Mandarin-speaking management and local staff.
  • Develop and implement HR policies and procedures in compliance with Philippine labor laws and industry standards.
  • Partner with business leaders to identify talent needs and design recruitment strategies for technical, operational, and customer-facing roles.
  • Drive initiatives to enhance employee engagement, retention, and workplace culture in a competitive industry.
  • Manage end-to-end onboarding and offboarding processes, ensuring smooth employee lifecycle management.
  • Provide guidance on sensitive employee matters, investigations, and conflict resolution.
  • Monitor market trends in compensation and advise on competitive salary structures.
  • Liaise with government agencies and ensure compliance with statutory requirements (DOLE, SSS, Pag-IBIG, PhilHealth, etc.).
  • Support regional HR projects and corporate directives from headquarters.

Requirements

  • Fluency in Mandarin Chinese (spoken & written) and strong English communication skills.
  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
  • ~5 years' HR experience, with at least 2 years in a managerial capacity;
  • iGaming, online entertainment, or BPO experience preferred but not mandatory.
  • Solid knowledge of Philippine labour law, statutory benefits, and HR compliance.
  • Proven experience in employee engagement, recruitment, and conflict resolution.
  • Strong interpersonal skills, able to manage multicultural teams in a dynamic environment.
  • High level of integrity, confidentiality, and professionalism.

What We Offer

  • Competitive salary package and performance bonuses.
  • Work visa and relocation support if required.
  • Health insurance and government-mandated benefits.
  • Dynamic, international work environment in the heart of Manila's iGaming hub.
  • Opportunities for career growth and professional development.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance

Application Question(s):

  • What are your Gross annual salary expectations: ₱
  • What is your Starting availability / Notice period: (in weeks)
  • What is your fluency in Mandarin Chinese? (First language / fluent / advanced / conversational / basic)

Experience:

  • Human Resources : 5 years (Preferred)
  • iGaming / Online Casino: 1 year (Preferred)

Language:

  • Mandarin (Required)

Work Location: Hybrid remote in Manila

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