Encompass Administrator

1 week ago

Work from Home, Philippines nightowl consulting Full time ₱900,000 - ₱1,200,000 per year
Description

We are seeking a highly skilled and detail-oriented Encompass Administrator to manage, configure, and optimize our Encompass Loan Origination System (LOS). The ideal candidate will serve as the subject matter expert for Encompass, ensuring the platform supports compliance, efficiency, and scalability across the mortgage lifecycle. This role requires strong technical expertise, problem-solving ability, and an understanding of mortgage lending workflows.

Key Responsibilities
  • Administer and maintain the Encompass LOS, including user setup, role-based permissions, and system configurations.
  • Create, test, and deploy Encompass forms, business rules, fields, and automation to streamline loan processing.
  • Monitor system performance, troubleshoot issues, and coordinate with Ellie Mae (ICE Mortgage Technology) support as needed.
  • Ensure compliance with industry regulations and internal policies by configuring audit trails, reports, and compliance rules.
  • Support system upgrades, enhancements, and integrations with third-party applications.
  • Develop and maintain custom reports and dashboards to provide visibility into loan pipeline, compliance, and operational efficiency.
  • Partner with lending, operations, compliance, and IT teams to gather requirements and deliver system solutions.
  • Provide training, documentation, and support to end users on Encompass functionality and best practices.
  • Participate in vendor evaluations and system improvement initiatives.
Skills, Knowledge and Expertise
  • Proven experience as an Encompass Administrator or in a similar LOS administration role.
  • Strong understanding of mortgage lending processes, compliance requirements, and workflow design.
  • Hands-on experience configuring Encompass fields, business rules, input forms, milestones, and personas.
  • Familiarity with Encompass SDK, APIs, or advanced customization is a plus.
  • Proficiency in creating custom reports with Encompass reporting tools (e.g., Reporting Database, Excel, SQL).
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication skills with the ability to work across departments.

  • Ability to manage multiple projects and priorities in a fast-paced environment.

  • Encompass Administrator Certification (ICE Mortgage Technology) or equivalent training.

  • Background in mortgage operations, underwriting, or compliance.
  • Experience with third-party Encompass integrations (e.g., credit, pricing engines, document management).
Benefits
  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided
About NightOwl Consulting

  • Asana Administrator

    8 hours ago

    Work from Home, Philippines Omni Channel Solutions Full time ₱900,000 - ₱1,200,000 per year

    The Asana Project Admin plays a critical role in ensuring the seamless execution of organizational processes and systems. This position is responsible for managing and optimizing workflows within Asana, troubleshooting issues, supporting end-users, and coordinating integrations between Asana and Salesforce. The role also encompasses oversight of license...

  • URGENT: Financial

    4 days ago

    Work from Home, Philippines Workstaff360 Full time ₱19,200 - ₱28,800 per year

    DescriptionManage accounts receivable: record transactions, prepare invoices, post payments, and follow up on outstanding balances.Manage accounts payable: enter bills, schedule payments, and ensure vendor invoices are processed accurately and on time.Perform reconciliations of bank accounts, credit cards, and other financial transactions.Handle multiple...

  • URGENT: Executive Assistant to Founder

    2 weeks ago

    Work from Home, Philippines Workstaff360 Full time $104,000 - $130,878 per year

    DescriptionManage a complex calendar across multiple time zones.Schedule and coordinate high-level meetings, ensuring accurate details and timely communication.Anticipate conflicts and proactively resolve scheduling issues.Monitor and manage the Founder's inbox, draft and review professional responses, and prioritize messages for action.Ensure accuracy,...