Admin Clerk

2 days ago

Makati City, National Capital Region, Philippines Kalinga Klinika Full time ₱200,000 - ₱250,000 per year

  1. Patient education and interaction

  2. Ensure verification of physician's request, official receipt, and patient's information, such as patient's name and birthday.

  3. Coordinate appointments for radiology exams, ensuring efficient use of resources and
  4. minimizing waiting time of patients.
  5. Ensure all patient preparations are done and completed including creatinine with eGFR test, verifying allergies, and obtaining relevant medical history to avoid contraindications that may affect patients or the study.
  6. Perform thorough assessments of patients before the radiological procedures.
  7. Respond to phone calls, emails, and inquiries from patients, healthcare professionals, and other departments regarding radiology services.
  8. Educate patients on the purpose and nature of the prescribed radiological procedure.
  9. Educate patients on pre-procedure and post-procedure instructions.
  10. Ensure patient comfort and safety with written or verbal instructions before and after the procedure.
  11. Participates in patient complaint investigations, resolution, and escalations.

  12. Maintain a calm and reassuring demeanor to alleviate patient anxiety.

  13. Adherence to Safety Protocols

  14. Follow infection control procedures to maintain a safe environment.

  15. Participates in quality assurance control programs of the department and hospital.

  16. Collaboration with the Healthcare Team.

  17. Collaborate with radiologic technologists, radiologists, physicians, and other healthcare professionals to ensure accurate and timely imaging results.

  18. Participate in multidisciplinary meetings to discuss complex cases and contribute to process flow and patient care plans.
  19. Coordinate with and assist with other departments for more efficient workflow.

  20. Respond to emergencies and initiate calls for assistance. Escalate issues and problems to immediate superior and timely report incidents required by regulatory agencies and hospital policies.

  21. Record Keeping and Documentation

  22. Assist in maintaining compliance with regulatory requirements and quality assurance standards in the radiology department.

  23. Compile and prepare reports on patient volumes, appointment schedules, and other relevant metrics as requested and uphold patient confidentiality.
  24. Record and endorse monitoring of consumables in the department.
  25. A daily census of all procedures must be recorded by the shift's end and endorsed to the next duty.

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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