Credit and Collections Analyst

1 day ago

Makati City, National Capital Region, Philippines KMC Solutions Full time

Make your next big career move by applying as KMC Solutions' next CREDIT AND COLLECTIONS ANALYST

Figma is expanding its Finance Operations team and is seeking detail-oriented Credit and Collections Analysts to support our global client base. This role will focus on credit risk evaluation and customer payment management, ensuring accurate, SOX-compliant credit decisions and efficient receivables collections.

You will work closely with the Credit & Collections Manager and partner cross-functionally with Sales, RevOps, and Accounting.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a CREDIT AND COLLECTIONS ANALYST include:

Credit Risk and Review

  • Perform daily credit checks using CreditRiskMonitor (FRISK, PAYCE, DBT, and FSR analysis).
  • Review new opportunities in Salesforce to ensure proper legal name, billing address, and country data are captured before credit evaluation.
  • Analyze credit reports, payment history, and trade data to assess customer risk profiles.
  • Evaluate financial strength and recommend credit limits or payment terms based on exposure thresholds.
  • Maintain accurate credit records at the account and opportunity level in Salesforce.
  • Support manual reviews for clients with low or missing credit scores; request and document reference letters or audited financials when required.
  • Ensure all approvals and denials are documented for SOX compliance with clear rationale and supporting attachments.

Collections and Cash Application

  • Communicate with customers daily to ensure timely collection of accounts receivable.
  • Work with internal teams to resolve billing disputes and credit memo requests.
  • Post and apply cash receipts daily; reconcile payments and aging reports.
  • Track and report on overdue accounts, following escalation procedures where necessary.

Reporting & Continuous Improvement

  • Generate and analyze credit and collections reports for management review.
  • Monitor credit exposure vs. CRMZ credit limits and flag high-risk accounts.
  • Participate in process improvement initiatives across credit, billing, and collections.

To apply, you must be an expert on the following requirements:

  • 2+ years of experience in Credit and Collections, ideally within a SaaS or multinational environment.
  • Hands-on experience with CreditRiskMonitor, Dun & Bradstreet, or similar credit systems.
  • Knowledge of Salesforce, NetSuite, Stripe, and/or Zendesk preferred.
  • Strong understanding of credit principles, financial statement interpretation, and risk indicators (FRISK, PAYCE, DBT, FSR).
  • Excellent English communication skills (written and verbal).
  • Strong attention to detail and analytical thinking.
  • Ability to work independently during US hours and meet tight deadlines.

Job Type: Full-time

Benefits:

  • Additional leave
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Work from home

Experience:

  • credit and collections: 2 years (Preferred)

Work Location: In person

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