HubSpot Specialist

Position Overview:

We are currently seeking an adept and proactive HubSpot Specialist to join our team. This role is pivotal in driving automation, streamlining workflows, optimising pipeline strategies, and refining reporting mechanisms within our HubSpot environment.

Key Skills and Responsibilities:

Automation Excellence:

•Lead the development and implementation of advanced automation solutions within HubSpot to streamline processes, increase efficiency, and reduce manual tasks.

•Utilise HubSpot's automation tools, such as workflows, sequences, and bots, to orchestrate seamless customer journeys, automate repetitive tasks, and improve lead management processes.

•Collaborate closely with team members to identify opportunities for automation across various departments and implement solutions to drive productivity gains.

•Continuously monitor and optimise automation performance, leveraging data insights to refine workflows and ensure maximum effectiveness.

Workflow Enhancement:

•Evaluate existing workflows in HubSpot and identify opportunities for optimisation and automation to improve operational efficiency and streamline business processes.

•Design and implement custom workflows to support cross-functional collaboration, automate repetitive tasks, enforce standard operating procedures, and ensure data integrity.

•Provide training and support to team members on HubSpot workflows, best practices, and system capabilities to drive user adoption, enhance productivity, and optimise the platform's use.

•Collaborate with colleagues to develop and implement workflow governance policies, standardisation guidelines, and continuous improvement initiatives to drive ongoing efficiency gains and process optimisation.

Pipeline Development Expertise:

•Lead the design, implementation, and optimisation of sales pipelines within HubSpot, ensuring alignment with business objectives and sales processes.

•Collaborate with sales and marketing teams to define lead scoring criteria, develop lead nurturing strategies, automate lead qualification processes, and accelerate sales cycle progression.

•Continuously monitor pipeline performance, identify bottlenecks, and propose solutions to improve pipeline velocity, conversion rates, and overall revenue generation.

•Develop and maintain comprehensive documentation for sales pipelines, including standardised processes, workflows, and best practices to support scalability and consistency across the organisation.

Reporting Mastery:

•Generate a wide range of reports and dashboards in HubSpot to monitor key performance indicators, track campaign performance, evaluate customer engagement, and provide actionable insights for decision-making.

•Conduct thorough data analysis to identify trends, opportunities, and areas for improvement and present findings clearly and concisely.

•Work closely with colleagues to understand reporting requirements, develop custom reporting solutions, and continuously refine reporting processes to meet evolving business needs.

•Collaborate with team members to develop automated reporting processes and scheduled reports to streamline data delivery and improve decision-making efficiency.

Qualifications:

•Proven experience in HubSpot administration and implementation, focusing on automation, streamlining workflows, optimising pipeline strategies, and refining reporting.

•HubSpot Certificate (REQUIRED)

•Minimum 2 years of experience

•Familiarity with specific HubSpot modules such as Marketing Hub, Sales Hub, Service Hub, Content Hub, Operations Hub, and Commerce Hub.

•Please specify the HubSpot modules you have worked with and the level-pro or enterprise

•Strong analytical skills and the ability to translate data into actionable insights.

•Excellent communication and collaboration skills, with the ability to work effectively across teams and departments.

•Detail-oriented with a proactive mindset and a passion for continuous improvement.