
Fraud Senior Specialist
1 week ago
Job Description
Reporting to the Business Operational Risk Manager, this role will serve as the primary lead and point of contact for all Sales Personnel complaints. Key responsibilities include:
- Leading and conducting simple disciplinary investigations involving Marketing/Sales Personnel.
- Acting as the central liaison, managing both internal and external stakeholders (including other entities) on matters related to Sales Personnel misconduct.
- Preparing and reporting on the overall state of Sales Personnel complaints and misconduct.
- Supporting operational risk testing and assisting in periodic reporting to stakeholders such as the Management Committee and the Risk Oversight Committee.
- Supporting first-line operational risk management, including risk identification, assessment, review, mitigation, monitoring, and reporting.
- Enhancing operational-related risk reporting, frameworks, and practices for the Investments, Marketing & Sales, and Operations & Finance Departments.
Qualifications
Abilities/Knowledge
- Strong background in risk management within financial institutions, particularly in banking, trust operations, or asset management.
- Basic knowledge of economic analysis.
- Proficiency in Microsoft Excel.
Core Soft/Transferable Competencies
- Team player with strong collaboration skills.
- High stress tolerance and ability to work under pressure.
- Strong data gathering and analytical skills.
- Effective problem-solving skills, especially under tight deadlines.
- Persistence and resilience in handling challenges.
- Excellent organizational skills.
- Strong leadership and people management abilities.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
Application Question(s):
- Highest Educational Attainment:
- How many years of relevant experience do you have?
- What are your salary expectations?
Work Location: In person
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