Collections Team

Responsibilities:

• Drives collection operations to ensure timely payments, reduce overdue and minimize bad debt by monitoring and reviewing monthly ageing reports, initiate action items to optimize resolutions.
• Develop collection strategies, set performance goals, supervise and evaluate productivity standards abide with operational credit policies and procedures.
• Performs account management as one of collaborative strategies in managing outstanding accounts receivable, including key assistance in reconciling transactions and resolving disputes to minimize financial risk while contributing efforts are relevant to the company's healthy cash flow.
• Submits reliable collection forecast, conduct pre-and-post analysis review on balance in gaps.
• Partner with Finance Treasury in promoting alternative payment channels and financing methods.
• Have a customer centric mindset being a solutions provider to our customers.
• Mentor, guides and provide guidepost to direct reports for any operational issues and concerns e.g., credit assessments, sales invoices, certificates of withholding tax (CWTs), collection receipts (CRs).
• Present and ensuring well-coordinated targeted and actual DSO performances with stakeholders.
• Respond and control significant areas for account priorities and help foster process efficiencies.
• Schedule team meeting checkpoints, follow through, counsel action items as and when applicable to preserve customer account's financial wellbeing and improve payment behavior.
• Possess the confidence to deal with all levels of the organization.
• Sends communications and valuable support to the Line Manager as may be required and needed.

Qualifications

• Graduate of bachelor's degree in Finance, Business Administration, Accounting, or related field
• Has strong leadership capabilities with 2-4 years of experience in a supervisory position with direct reports
• With extensive experience in accounts receivable collections, credit management, debt recovery, and dispute resolution
• Experience in building collections strategies, staff workload capacity planning, managing large customer portfolios
• Is attentive to details and has excellent skills in verbal and written communication and negotiation
• Strong organization and time management to handle numerous work demands and multiple deadlines
• Ability to lead, motivate, manage a team of analysts, set performance targets, and foster a high performing environment is essential
• Strong analytical abilities, able to interpret collection data, trends, forecast recoveries, optimize shared services business partners while minimizing risk of uncollected debts
• Good in problem solving and ability to work independently with minimum supervision and support
• Has customer centric mindset being a solutions provider to the internal and external customers

About IPGG

Isla Petroleum and Gas Corporation (IPGG) is a joint venture between Isla Petroleum & Energy (IP&E) and CREASIA Energy Holdings, focused on LPG and energy ventures within the Isla Group. Acquired from Shell in 2012, IPGG is now a leading LPG distributor in the Philippines, operating across the supply chain—from importation and trading to marketing and distribution. Through its subsidiary Isla LPG Corporation, it rebranded Shellane to Solane, now the #1 LPG brand in consumer preference.

IPGG also supports fuel conversion systems and piped LPG solutions nationwide. Its other subsidiaries, Isla Gas Terminals (ILG) and Isla Import Terminals (IITI), further strengthen its infrastructure and logistics capabilities. IPGG plays a vital role in advancing safe, reliable, and accessible energy solutions across the country.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.