Supervisor

2 weeks ago


Cainta, Calabarzon, Philippines Bridges Framework Consultancy Co. Full time ₱250,000 - ₱500,000 per year

Job Title: Restaurant Supervisor

The Restaurant Supervisor is responsible for overseeing daily operations of the Chinese restaurant to ensure high-quality service, efficient workflow, and an excellent dining experience for customers. This role includes supervising staff, coordinating kitchen and front-of-house activities, maintaining standards of hygiene and food safety, and supporting management with administrative tasks.

Key Responsibilities1. Operations & Service Management

  • Supervise daily restaurant operations to ensure smooth and efficient service.
  • Monitor dining area to maintain cleanliness, organization, and a welcoming atmosphere.
  • Coordinate communication between the kitchen and service staff to ensure timely and accurate food delivery.
  • Assist in handling customer inquiries, feedback, or complaints professionally.

2. Staff Supervision & Training

  • Oversee and support the service team, including servers, cashiers, and hosts.
  • Train new employees on service procedures, menu knowledge, and customer service standards.
  • Prepare staff shift schedules and ensure adequate staffing during peak hours.
  • Conduct regular performance checks and provide guidance where needed.

3. Food Quality & Presentation

  • Ensure dishes are prepared and presented according to Chinese cuisine standards and restaurant guidelines.
  • Work with the kitchen team to maintain consistency in taste, portion size, and hygiene.

4. Compliance & Safety

  • Ensure the restaurant complies with food safety, sanitation, and health regulations.
  • Conduct routine checks on equipment and facilities; report maintenance issues promptly.

5. Cash Handling & Administrative Tasks

  • Assist with daily cash counts, sales reports, and inventory management.
  • Support management with ordering supplies, stock control, and record-keeping.

Qualifications

  • Proven experience as a Supervisor or Team Leader, preferably in a Chinese or Asian cuisine environment.
  • Strong knowledge of Chinese dishes, dining culture, and service standards.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong problem-solving and customer service abilities.
  • Flexibility to work weekends, evenings, and holidays as needed.

Preferred Skills

  • Mandarin or Cantonese language skills (advantage but not required).
  • Basic understanding of point-of-sale (POS) systems.
  • Knowledge of food hygiene regulations and safety practices.

Work Environment

  • Fast-paced dining environment.
  • Requires standing for long periods.
  • Occasional lifting of supplies (up to 25 lbs).

Job Type: Full-time

Ability to commute/relocate:

  • Cainta: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person



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