Technology Coordinator

11 hours ago

Ayala Alabang, National Capital Region, Philippines Capital One Financial Corporation Full time ₱250,000 - ₱500,000 per year
Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)

Technology Coordinator

Summary:
  • To provide technical assistance by answering questions and resolving problems on the organization's computer hardware, systems software, applications software, and all other computer related problems
General Responsibilities:
  • Configures, monitors, and maintains email applications or virus protection software
  • Installs, configures and upgrades new hardware or software systems or components, ensuring integration with existing network system
  • Answers user queries and resolves computer problems including printing, installation, word processing, electronic mail and other desktop issues
  • Escalate requests, especially pertaining to network connections, to the appropriate party, as needed.
  • Includes coordinating user access for staff to the US team
  • Provides operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers and storage devices
  • May be assigned / rotated across related sub-functions including but not limited to sub-functions within Shared Services
  • Other job-related duties that may be assigned from time to time
Basic Qualifications:
  • Educational Background: At least 2 years of college
  • Professional Experience: None
  • Skills Required:
    • Proficient in MS Office/ Google Suites
    • Microsoft Certification (MSCE) is an advantage
    • Technical skills
    • Good written and verbal communication skills
Preferred Qualifications:
  • Knowledge in MacOS
  • Knowledge in Aternity/ Observe Tool
  • Knowledge in Vulnerability Remediation
Eligibility Criteria for IJP:
  • Associate must have a recent rating of at least "Above Strong" in the MY and "Very Strong" or "Exceptional" in the YE
  • Associate's current time in position, as noted on Workday is greater than or equal to 6 months
  • Associate is not actively on any type of a Performance Improvement Plan (PIP)
  • Associate must not have any written warning corrective action and up in any stage of the application process
  • Associate must meet all minimum requirements and Basic Qualifications (BQs) of the job, as outlined in the internal job posting
NOTES:
  • Open to Sr. Ops Rep and Coordinators only
  • Promotion through IJP is only up to Associate level for Functional Groups
  • Requisition open under local terms
  • Candidates must have appropriate paperwork to work in the Philippines
  • Completion of internal questionnaires is required to proceed
  • Don't forget to upload your resume in Workday before submitting your application. Incomplete applications may delay in processing.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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