Collections Team Lead

1 day ago

Manila, National Capital Region, Philippines Stagwell Full time $70,000 - $120,000 per year

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.

We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality, sexual orientation, ability and background. As a network, we seek out a skilled and dynamic talent pipeline, invest in programs that help develop diverse talent for the future benefit of our industry, and strive to build an inclusive environment where all employees can bring their full selves to work.

Creating a collaborative environment at our state-of-the-art campuses, where we can bring people together at the office to inspire and innovate, is central to our culture-moving creative edge. We believe that by being together, we can transform marketing. Join us at

We are seeking a motivated and detail-oriented Collections Team Lead to join our finance team within our global shared service center. This role is responsible for ensuring timely and efficient collection of outstanding receivables, maintaining positive relationships with internal and external stakeholders, and driving continuous improvement in collection processes. The ideal candidate will have strong leadership skills, a deep understanding of AR collections, and the ability to work in a fast-paced, dynamic environment.

Key Responsibilities:

  • Lead and manage the AR collections team, including hiring, training, and performance management.
  • Develop and implement strategies to improve collection efficiency and reduce outstanding receivables.
  • Monitor and analyze collection metrics, providing regular reports to senior management.
  • Handle escalated collection issues and negotiate payment plans with customers as needed.
  • Collaborate with other departments, such as Accounting and Billing, to resolve collection-related issues.
  • Ensure compliance with company policies, industry regulations, and legal requirements.
  • Conduct regular team meetings and provide ongoing coaching and development to team members.
  • Identify and implement process improvements to enhance the effectiveness of the collections function.
  • Maintain accurate records of collection activities and customer interactions.
  • Prepare and present reports on collection performance and trends to senior management.

Qualifications:

  • Minimum of 5 years of experience in AR collections, with at least 2 years in a supervisory or team lead role.
  • Strong understanding of AR processes and best practices.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in using ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite.
  • Ability to work in a fast-paced, high-volume environment.
  • Strong attention to detail and organizational skills.

*Should be amenable to a hybrid setup (3x onsite, 2x WFH) at Taguig/Ortigas office on a night shift schedule.

  • Effective Collection Team Lead

    6 days ago

    Manila, National Capital Region, Philippines beBeeLeadership Full time ₱15,000 - ₱25,000

    Collection Team Leader JobWe seek a seasoned professional to lead our collection team. As a Collection Team Leader, you will be responsible for managing and motivating a team of collectors, ensuring recovery targets are met, and handling escalated accounts while maintaining professionalism and compliance.Main Responsibilities:Lead a team of collectors to...

  • Tele Collections Team Lead

    5 days ago

    Manila, National Capital Region, Philippines BillEase Full time ₱70,000 - ₱120,000 per year

    About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a...

  • Collections Team Lead

    3 days ago

    Manila, National Capital Region, Philippines GroupM Full time

    OverviewWPP Media handles blue chip accounts such as JFC, Nestle, Loreal, Procter and Gamble, among others. The Payments Team Lead is responsible for ensuring smooth and efficient payment processing operations. This role is expected to deliver the KPI and collaborate with other departments to resolve issues and achieve common goals. The role will lead the...

  • Collection Team Leader

    1 week ago

    Manila, National Capital Region, Philippines First Digital Finance Corporation Full time ₱200,000 - ₱250,000 per year

    Billease is looking for a Rockstar Collections Team LeaderBillease is building the most advanced, AI-powered collections operation in the Philippines — and we're looking for a tech-savvy, results-driven Collections Supervisor to lead the charge.What We're Looking For:1 year fintech team leader experienceStrong performance and people management...

  • Collections Analytics Lead

    3 days ago

    Manila, National Capital Region, Philippines UnionDigital Bank Full time

    OverviewThe Collections Analytics Lead will be responsible for overseeing the analytics function within the UnionDigital Bank Collections Tribe, leading a team of Collections Analytics Specialists. This role will focus on driving performance insights, developing data-driven strategies, and optimizing collections processes to improve recovery rates while...

  • Collections Analytics Lead

    5 days ago

    Manila, National Capital Region, Philippines UnionDigital Bank Full time $104,000 - $130,878 per year

    Role Overview:The Collections Analytics Lead will be responsible for overseeing the analytics function within the UnionDigital Bank Collections Tribe, leading a team of Collections Analytics Specialists. This role will focus on driving performance insights, developing data-driven strategies, and optimizing collections processes to improve recovery rates...

  • Collection Team Leader

    1 week ago

    Manila, National Capital Region, Philippines Billease Full time ₱25,000 per year

    Job Opening: Collection Team Leader – Billease Location:Office-Based, Manila Type:Full-time Salary:Up toPhp 25,000 + incentives + allowanceJob Summary:We're looking for aCollection Team Leaderto manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...

  • Operations Collections Team Leader

    1 week ago

    Manila, National Capital Region, Philippines beBeeCollections Full time ₱900,000 - ₱1,200,000

    Job Title:Collections Operations ManagerLead a team of financial analysts and professionals in managing the order-to-cash process, ensuring timely and accurate order entry and fulfillment.Key Responsibilities:Order Management: Oversee the order processing cycle, collaborating with sales, logistics, and supply chain teams to resolve order discrepancies and...

  • Test Team Leader

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeQA Lead Full time ₱900,000 - ₱1,200,000

    About the Position:We're always on the lookout for skilled professionals who can lead our testing team with expertise and finesse.

  • Accounting Lead

    11 hours ago

    Manila, National Capital Region, Philippines beBeeAccounts Full time ₱600,000 - ₱1,000,000

    **Job Opportunity**Oversee Accounts Receivable OperationsLeverage your expertise in billing and collections to drive efficient accounts receivable operations across the EMEA region. Working from a permanent work-from-home setup in Manila, you will oversee daily operations, lead a small team, and act as a point of escalation for complex billing and collection...