Franchise Operations Officers
1 week ago
The Franchise Operations Officer is responsible for supporting, monitoring, and guiding franchise branches to ensure they operate according to company standards. This role ensures that franchisees receive the operational assistance, training, and performance feedback needed to maintain consistent quality, efficiency, and brand integrity across all locations.
Qualifications:
- Bachelor's degree in Business Administration, Management, Operations, or related field.
- Experience in franchise operations, retail/food operations, or supervisory roles is an advantage.
- Strong communication, coordination, and interpersonal skills.
- Knowledgeable in operations standards, store processes, and business management.
- Analytical, detail-oriented, and capable of handling multiple branches or tasks.
- Willing to travel and conduct regular fieldwork or branch visits.
- Proficient in MS Office and reporting tools.
- Customer-oriented, reliable, and proactive in solving operational challenges.
Job Type: Full-time
Work Location: In person
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