Knowledge Management Specialist

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Maintains business development and marketing content including proposal answers, content (people/project/collateral), and generates new content and deliverables. Identifies marketing/BD/sales process and systems best practices and provides related training/instruction and procedures. Coordinates across the business to create solutions and knowledge centers for intelligence sharing. Provides market research and competitive intelligence and leverages data systems to support proposal strategy and business strategic planning efforts.

Job Summary

• Learns about the organization and marketing's role in enabling growth.
• Learns how to access and use standard reports and conduct basic search, internally or externally to support user requests.
• Able to use CRM database systems and information libraries and digital AI tools (Internal or external).
• Support updates for limited areas of knowledge base and retrieves information from libraries or CRM system for use by others.
• Under supervision of senior Knowledge Managers, processes and makes edits and updates to data and content. Checks quality against meta data and uses standards established for quality and writing styles.
• Able to locate and retrieve past pursuit, resumes and project from CRM systems and libraries.
• Able to locate, retrieve and update content for a region or business line.
• Supports data quality of opportunity and other data stored in CRM system.

Additional Information

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.