
HR Manager
2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead and guide the HR Business Partners to ensure effective collaboration and support with operations, departments, and stakeholders. Ensure consistent touch base and alignment with program leaders;
- Collaborate with program managers, support departments, and specialized groups to assess needs and strategies that concern HR-related data, insights, and recommendations. Assist in providing guidance and support in projects, and initiatives and to achieve overall business and client goals.
- Leads the design, development, and administration of projects, programs, and initiatives to improve HR process and policy compliance, increase employee engagement and productivity;
- Perform manpower forecast to ensure full HRBP support coverage to all site operations;
- Perform budget planning, recommendation, and analysis for HRBP-related initiatives, activities, and expenses;
- Evaluate and provide recommendations and insights on critical business decisions concerning labor and employment;
- Strong familiarity with labor laws and similar legislation. Provide advice and facilitate high-risk dispute resolution and critical disciplinary decisions. Partners with the legal department as needed/required. Represent the company to DOLE for labor-related disputes and concerns;
- Review policies and contracts. Ensure processes are compliant with current labor laws and as much as possible amplify best practices. Consistent compliance with government reportorial requirements and documentation.
- Prepare, audit, and present critical HR Reports such as Attrition, Attrition Drivers, Discipline, Performance, etc. which may be requested by the Executive Management Team. Analyze data to provide recommendations and insights aligned with program and organizational goals;
- Facilitate and improve people partnership initiatives such as New Employee Orientation, Focus Group Discussions, Crash course,s and other learning discussions to promote positive employee experience;
- Research, conceptualize, develop, & implement Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement and retention;
- Attend any tasks and report as requested by the Sr. HR Manager, Director, or Executive Management.
MINIMUM REQUIREMENT QUALIFICATIONS
Key Skills:
- With a strong background in Labor and Employee Relations
- Above-average writing and verbal communication
- Background in all HR facets is an advantage
- Strong Analytical Skills
- Data Management/ Data Accuracy
- Preferably has experience in a BPO Setting
- Amenable to working on a shifting schedule, especially night shift
Demonstrated competency in the following areas is also required:
- Proven experience in developing and maintaining relationships with key internal and external stakeholders
- Engaged in facilitation and training skills
- Commitment to delivering the highest quality first-time
- Proven ability to work to deadlines and under pressure with a positive attitude
- Compassionate
EDUCATION AND/OR EXPERIENCE
- Candidate must possess at least a Bachelor's/College Degree in Human Resource Management, Business Studies/Administration/Management, Psychology, or equivalent.
- 5-8 years of HR Leadership Experience
Language Skills:
- Outstanding written and verbal English communication skills
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