Sales & Marketing Supervisor
7 days ago
The Sales & Marketing Supervisor is responsible for driving new business growth through proactive outbound sales, market development, and lead generation. The role focuses on expanding the hotel's presence in assigned territories, building strategic relationships, and executing targeted marketing initiatives to generate qualified leads and new accounts.
Duties & Responsibilities:
Lead Generation & Market Saturation
- Identify, research, and qualify potential clients through various channels (corporate accounts, travel agencies, event organizers, online platforms).
Sales Calls & Telemarketing
- Conduct regular in-person and virtual sales calls to potential and existing clients.
- Perform targeted telemarketing to promote room packages, meeting facilities, and F&B offers.
- Prepare and deliver professional sales presentations.
Event Activation & Sales Blitz
- Organize and participate in on-site and off-site promotional events, activations, and sales blitz activities to generate awareness and drive bookings.
- Actively expand market reach by penetrating untapped or underdeveloped business segments.
- Maintain and update the sales database to ensure accurate client records.
- Coordinate with operations teams to ensure flawless execution of sales-related events.
Networking & Expos
- Attend industry events, trade shows, and expos to build a strong network of potential business partners and clients.
- Represent the hotel professionally at all external functions.
Collaboration & Partnerships
- Work closely with internal teams (Reservations, Front Office, F&B, Events) to ensure client satisfaction and service consistency.
- Develop strategic partnerships with key accounts, suppliers, and industry stakeholders to boost brand visibility and sales opportunities.
Competitive Benchmarking
- Monitor and analyze competitors' rates, packages, and marketing activities.
- Provide insights and recommendations to maintain competitive advantage.
Qualifications:
- Bachelor's degree in any field, in marketing, business, or related field.
- At least 1–2 years of experience in sales, preferably in the hotel or hospitality industry.
- Strong communication, presentation, and negotiation skills.
- Highly motivated, goal-oriented, and able to work with minimal supervision.
- Proficiency in MS Office; knowledge of hotel PMS or CRM systems is an advantage.
- Willing to travel and work flexible hours.
- Must possess a valid driver's license and be capable of driving to various client locations.
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