
CSR (Local Account)
7 days ago
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues efficiently, aiming for first-contact resolution.
- Maintain detailed records of customer interactions and transactions.
- Provide accurate product information and support.
- Identify opportunities for process improvements based on customer feedback.
Qualifications:
- At least college level
- Previous experience working as a CSR, call center agent, or similar role is preferred.
- Willing to be assigned in BGC, Taguig
- Willing to start ASAP
Job Type: Full-time
Pay: Php695.00 per day
Language:
- English (Preferred)
Work Location: In person
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