Customer Service for Freight Forwarding

3 days ago

Silang, Calabarzon, Philippines 101 Supply Chain Solutions Inc. Full time

About the role

Become a vital part of our customer service/freight forwarding team at 101 Supply Chain Solutions Inc. in Silang, Cavite. As a Customer Service Representative, you will be responsible for providing excellent support to our clients, ensuring their logistics needs are met efficiently and effectively. This is a full-time position with opportunities for growth and development within our dynamic organization.

What you'll be doing

  1. Handle inbound customer inquiries and requests via phone, email, and other communication channels
  2. Process and track shipments, coordinating with internal teams and external partners
  3. Provide updates and information to customers throughout the shipping process
  4. Identify and resolve customer issues in a timely and professional manner
  5. Maintain accurate records and documentation related to customer accounts and transactions
  6. Assist with the development and implementation of process improvements to enhance the customer experience
  7. Collaborate closely with the sales, operations, and other departments to ensure seamless service delivery

What we're looking for

  1. Proven experience in a customer service or freight forwarding role, preferably within the logistics industry
  2. Minimum 1-2 years of customer service experience is required
  3. Freight forwarding or logistics industry experience is mandatory
  4. Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues
  5. Excellent problem-solving and critical thinking skills to address customer inquiries and concerns
  6. Proficiency in using logistics management software and relevant computer applications
  7. Ability to work under pressure and meet tight deadlines
  8. Attention to detail and a commitment to providing high-quality service
  9. Flexible and adaptable to changes in the fast-paced logistics environment

What we offer

At 101 Supply Chain Solutions Inc., we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, comprehensive health benefits, and opportunities for professional development and career advancement. Our company culture encourages collaboration, innovation, and a healthy work-life balance.

Apply now and join our dynamic team at 101 Supply Chain Solutions Inc.

  • HR Assistant

    1 week ago

    Silang, Calabarzon, Philippines CW Marketing & Development Corporation Full time ₱250,000 - ₱450,000 per year

    As an HR Assistant, you will be assigned to implement day-to-day activities/procedures of the Human Resources department in the following facets: recruitment and plantilla management, timekeeping and payroll, compensation and benefits, performance management, employee and labor relations, and rewards and recognitionDuties and...

  • Automotive Sales Representative

    1 week ago

    Silang, Calabarzon, Philippines Private Advertiser Full time ₱400,000 - ₱600,000 per year

    Job Summary:We are looking for a results-driven and knowledgeable Automotive Sales Representative to promote and sell automotive services, specifically focused on interior modification and customization. The ideal candidate must have prior experience in automotive or car-related sales, a strong understanding of automotive interiors and customization options,...

  • Automotive Cashier

    3 days ago

    Silang, Calabarzon, Philippines NXT Mile Motors Inc. Full time

    Computes customer bills.Receives cash, checks and credit card payments from customers; records amount received.Makes change and issue receipts to customers.Provide refund or credit memoranda to customers for returned merchandise or as directed by the manager.Qualifications*Graduate of any 2-year course.Experience in handling money and payments in a service...

  • Store Managers

    3 days ago

    Silang, Calabarzon, Philippines Planet Sports Inc. Full time ₱250,000 - ₱500,000 per year

    Job Description:Store Manager is responsible in producing maximum sales and profitability at the store level through excellent customer service and efficient store operations.Main Duties:Trains, develops and motivates an effective, positive and enthusiastic salesforce to achieve or exceed sales targets.- Ensures that all sales staff has completed the...

  • Front Office Team Leader

    3 days ago

    Silang, Calabarzon, Philippines Primer Group of Companies Full time

    Job description:The Front Office Team Leader is responsible for supervising daily front desk operations to ensure efficient service delivery, smooth guest check-in/check-out processes, and overall guest satisfaction. This role supports the Front Office Manager by guiding the front office team, maintaining service standards, and resolving guest concerns...

  • Restaurant Store Manager

    3 days ago

    Silang, Calabarzon, Philippines Universal Techno Piping Corporation Full time ₱300,000 - ₱600,000 per year

    The Store Manager is responsible for directing the daily operations of a single store and ensuring an exceptional level of customer service and product quality, demonstrating leadership and good judgment, administering sound personnel and functional management practices to ensure profitability, providing training and development, and ensuring a positive and...

  • Waiter/Server

    3 days ago

    Silang, Calabarzon, Philippines UNLI SOLUTIONS MANPOWER SERVICES Full time ₱96,000 - ₱180,000 per year

    Provide excellent customer services.Always strive towards best customer satisfaction.Greet customers and present menus.Make suggestions based on their preferences.Take and serve food/drinks orders.Up-sell when appropriate.Arrange table settings.Job Type: Full-timePay: Php540.00 per dayBenefits:Paid trainingStaff meals providedExperience:Kitchen Team Member:...

  • Sales Supervisor

    1 week ago

    Silang, Calabarzon, Philippines Three A Food OPC Full time ₱900,000 - ₱1,200,000 per year

    As a Sales Supervisor at Three A Food, you will be responsible for leading and supporting the sales team to achieve targets, expand market presence, and deliver excellent customer service. This role requires strong leadership, strategic planning, and hands-on sales execution to ensure business growth in the food service distribution industry.Key...

  • Senior Front Office Associate

    3 days ago

    Silang, Calabarzon, Philippines Primer Group of Companies Full time ₱900,000 - ₱1,200,000 per year

    The Sr. Front Office Team Leader is responsible for supervising daily front desk operations to ensure efficient service delivery, smooth guest check-in/check-out processes, and overall guest satisfaction. This role supports the Front Office Manager by guiding the front office team, maintaining service standards, and resolving guest concerns promptly and...

  • Store Supervisor

    3 days ago

    Silang, Calabarzon, Philippines CW Marketing & Development Corporation Full time ₱600,000 - ₱800,000 per year

    A Store Supervisor of CW Home Depot oversees the assigned section of the store, such as customer service, releasing, selling, dispatching, and receiving. The store supervisor is also responsible for monitoring the daily activities of the said section, its manpower, and coordination with other sections and concerned departments.CUSTOMER SERVICEHandles and...