QA Team Leader

Job Summary:

The QA Team Leader in cold storage is responsible for leading, supervising, and developing a team of QA technicians to ensure all products stored and handled within the facility meet strict quality, food safety, and regulatory standards. This role involves implementing, monitoring, and continuously improving quality control procedures, temperature management protocols, and sanitation practices to maintain product integrity throughout the cold chain.

Key Responsibilities:

1. Team Leadership & Supervision:

• Lead, mentor, and provide guidance to a team of QA technicians, fostering a culture of quality, accountability, and continuous improvement.
• Assign daily tasks, set clear objectives, and monitor team performance.
• Conduct regular training sessions for the QA team and other relevant staff on food safety, quality standards, cold chain protocols, GMPs (Good Manufacturing Practices), HACCP (Hazard Analysis and Critical Control Points), and other relevant procedures.
• Conduct performance reviews and provide constructive feedback to team members.
• Ensure effective communication and collaboration within the QA team and with other departments (Operations, Inventory, Logistics).

2. Quality Control & Assurance:

• Develop, implement, and maintain comprehensive quality control procedures and standards specific to cold storage operations.
• Oversee and conduct regular inspections of incoming and outgoing products, raw materials, and finished goods to ensure compliance with specifications, hygiene standards, and regulatory requirements.
• Monitor and record temperature and humidity levels in all cold storage areas (freezers, chillers, docks) to ensure optimal conditions and prevent product deterioration.
• Perform periodic audits of storage areas, equipment, and procedures to identify and rectify inefficiencies or non-conformances.
• Conduct sensory evaluations of products as needed.
• Manage and investigate quality discrepancies, non-conforming products, and customer complaints, identifying root causes and implementing corrective and preventive actions (CAPA).
• Ensure proper segregation, holding, and disposition of non-conforming products.
• Assist in the development and implementation of new quality initiatives and processes.

3. Food Safety & Regulatory Compliance:

• Ensure strict adherence to all relevant food safety regulations, industry guidelines, and company policies (e.g., FDA, USDA, local food safety authorities, SQF, BRCGS, HACCP, GMP).
• Participate in and support internal and external audits (e.g., client audits, regulatory inspections), ensuring all documentation is accurate and readily available.
• Maintain accurate records of all quality control activities, inspection results, temperature logs, corrective actions, and compliance reports.
• Stay up-to-date with changes in food safety regulations and industry best practices related to cold chain management.
• Collaborate with the Food Safety team to verify and review HACCP and SSOP (Sanitation Standard Operating Procedures) plans.

4. Documentation & Reporting:

• Maintain detailed and organized records of all QA activities, including inspection logs, temperature charts, deviation reports, and corrective actions.
• Generate regular quality performance metrics and reports (e.g., defect rates, compliance levels, temperature excursions) for management review.
• Ensure traceability of products and materials.

5. Process Improvement:

• Continuously evaluate existing quality control processes and identify opportunities for enhancement to optimize efficiency, reduce waste, and enhance product quality.
• Collaborate with cross-functional teams (Operations, Inventory, etc.) to implement process improvements.
• Lead or participate in root cause analysis discussions for quality issues.

Qualifications:

• Bachelor's degree in Food Science, Food Technology, Microbiology, or a related scientific field.
• Minimum of 2 years of experience in Quality Assurance/Control, with at least 2 years in a leadership or supervisory role, preferably within a cold storage, food manufacturing, or logistics environment.
• Strong knowledge of food safety management systems (HACCP, GMP, SQF, BRCGS, or similar GFSI standards).
• Familiarity with cold chain management principles and temperature monitoring systems.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using quality management software and Microsoft Office Suite.
• Ability to work in a cold environment for extended periods.
• Attention to detail and a commitment to maintaining high-quality standards.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person