Admin and Invoicing Associate

3 days ago

Makati City, National Capital Region, Philippines Payreto Full time $40,000 - $60,000 per year
WHAT WE OFFER
  • Competitive Salary Packages
  • Professional Development Opportunities
  • Hybrid Work Setup
  • Equipment Provided
  • Day 1 HMO
  • Life Insurance
Position Overview
The Invoicing and Admin Associate plays a key role in supporting both billing operations and general administrative tasks within a fast-paced payment gateway/PSP environment. This role is responsible for processing transaction-based invoices accurately and on time, while also handling various administrative duties to support the finance and operations teams. The ideal candidate is detail-oriented, organized, and adaptable to the dynamic nature of the fintech and payment processing industries.

WHAT WOULD YOU DO?
Invoicing & Billing
  • Prepare and issue accurate invoices based on merchant transaction volumes, pricing models (e.g., per-transaction, percentage-based, tiered), and service-level agreements.
  • Validate billing data from payment platforms and internal reporting tools before invoice generation.
  • Coordinate with Operations, Account Management, and Finance teams to resolve billing discrepancies and special pricing arrangements.
  • Process adjustments, credits, chargeback fees, and rolling reserve charges as needed.
  • Maintain up-to-date billing records and documentation for audit and compliance purposes.
  • Support month-end close activities related to billing and revenue recognition.
  • Respond promptly to merchant inquiries regarding billing statements and fee explanations.
Administrative Support
  • Assist with the preparation and organization of internal financial reports and documentation.
  • Maintain accurate and up-to-date digital filing systems for billing, contracts, and regulatory documents.
  • Schedule and coordinate meetings with the necessary teams and manage related communication.
  • Support onboarding documentation for new merchants related to billing setup and compliance forms.
  • Handle general office or team administrative tasks, including data entry, internal communications, and basic documentation updates.
  • Assist in preparing materials for audits, filings, or regulatory reporting.
Adhoc Tasks
  • Stay updated on industry trends to improve service quality and better support clients and/or operations.
  • Execute other duties and responsibilities as assigned by the immediate supervisor or manager.
  • Proactively identify and recommend initiatives to enhance departmental efficiency.
  • Demonstrate flexibility in extending working hours as necessary to meet business needs.
WHAT SHOULD YOU HAVE?
  • Bachelor's Degree in any field.
  • Familiarity with transaction-base billing, PSP fee structures, and digital payment platforms.
  • Proficient in Microsoft Excel and billing/accounting software (e.g., QuickBooks, NetSuite, SAP).
  • Must have intermediate to advanced skills in G Suite/MS Office Suite
  • Must have above-average attention to detail, logical, numerical, and verbal reasoning, and adherence to rules
  • Process-oriented
  • Good written and verbal communication skills
  • Ability to handle confidential information with integrity and discretion.
  • Detail-oriented team player with a positive attitude
  • Strong problem-solving and analytical skills
  • Advanced technological skill set
  • Ability to work well under pressure with a high degree of accuracy
  • Ability to establish collaborative working relationships with extended team members
  • 1–3 years of experience in invoicing, billing, or administrative roles—ideally within the fintech or payment processing industry.
  • Must be proactive, a critical thinker, a team player, and have a positive attitude
  • Good Analytical and Strategic thinking
  • High attention to detail
  • Results-oriented

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