Technical Support Specialist

3 days ago

Makati City, National Capital Region, Philippines Accent Micro Technologies, Inc. Full time $70,000 - $120,000 per year

Job Description:

We are seeking a Technical Support Specialist to join our dynamic IT team in AMTI. As a key player in our global support infrastructure, you will be responsible for providing top-notch technical support to end-users, ensuring seamless IT operations, and contributing to the efficiency of the organization's technology systems.

Technical Support

  • Install, upgrade, and troubleshoot Microsoft Windows and Office applications.
  • Support and maintain desktops, laptops, printers, and other authorized peripherals.
  • Perform preventive maintenance and remedial repairs on all IT equipment.
  • Customize desktop configurations to meet user and organizational requirements.
  • Package and coordinate transport of IT equipment to and from branch offices.

Operational Support

  • Respond to escalated issues from the Service Desk.
  • Perform user account administration including Active Directory password resets.
  • Provide support for software and data recovery.
  • Diagnose and troubleshoot network connectivity issues and hardware/software problems.
  • Utilize deployment tools for OS configuration and installation.
  • Maintain accurate inventory records of hardware and software assets.

End User Engagement

  • Train and guide end users on basic software and hardware operations.
  • Maintain professionalism and a customer-focused attitude under pressure.
  • Take ownership of assigned issues and ensure resolution and user satisfaction.

Requirements:

  • Strong knowledge of Windows 8/10 and Microsoft Office 2016/365.
  • Experience with Active Directory, Outlook, and remote support tools.
  • Proficient in hardware and software troubleshooting.
  • Understanding of current operating systems, protocols, and standards.
  • Familiarity with standard organizational software applications.
  • Certifications such as CompTIA A+, Network+, or Microsoft Desktop Support Technician (preferred).
  • Excellent communication, organizational, and problem-solving abilities.
  • Ability to work independently or collaboratively in a team.
  • Time management and multitasking skills in a high-paced environment.
  • Willing to work both Makati and Sucat Paranaque.

How to Apply:

If you meet the above qualifications and are ready to take on an exciting challenge, apply now

  • Technical Support Specialist

    3 days ago

    Makati City, National Capital Region, Philippines PHINMA EDUCATION Full time ₱1,200,000 - ₱2,400,000 per year

    The Technical Support Specialist (HubSpot) is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations for the company's HubSpot platform. This role ensures the seamless functionality of HubSpot tools, integrations, and workflows to support marketing, sales, and customer service...

  • Technical Support Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱250,000 - ₱500,000 per year

    Company DescriptionSutherland specializes in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, which are crucial for enterprise success. Working with globally recognized brands, Sutherland offers market-leading technologies and business process excellence. Their Digital Engineering services provide the foundation for rapid...

  • Technical Support Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines Quandatics Inc. Full time ₱300,000 - ₱420,000 per year

    Quandatics Inc. is hiring a Full time Technical Support Specialist role in Quezon City, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonExpected salary: ₱25,000 - ₱35,000 per...

  • IT Technical Support Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Atram Full time ₱800,000 - ₱1,200,000 per year

    Role Summary: The Technical Support Specialist plays a critical role in ensuring smooth IT operations by providing Level 1 and Level 2 application support, managing IT tickets, and overseeing JIRA monitoring. This role is essential in maintaining system reliability, enhancing user experience, and supporting business continuity through responsive and...

  • Cybersecurity Cloud Technical Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines OpenText Full time ₱1,200,000 - ₱3,600,000 per year

    Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that...

  • Technical Customer Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines ezyCollect Full time ₱1,200,000 - ₱2,400,000 per year

    Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.86 from businesses that struggle with late-paying customers. Since 2016, ezyCollect has been helping 1,500+ businesses reduce their overdue invoices by 43% on average. ezyCollect is an Australian-founded B2B SaaS FinTech on a mission to eliminate late...

  • Technical Phone Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Rise Full time ₱300,000 - ₱600,000 per year

    The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers...

  • Technical Phone Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines RISE Full time ₱900,000 - ₱1,200,000 per year

    The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers...

  • Technical Phone Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines RISE Internet Full time ₱300,000 - ₱450,000 per year

    TheRISE missionis toAccelerate Internet for the Philippines- we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in...

  • Technical Support Specialist

    5 days ago

    Makati City, National Capital Region, Philippines AUMTREND PH INC Full time ₱144,000 - ₱600,000 per year

    Key Responsibilities:Provide technical product support to clients, ensuring timely and accurate resolution of issues.Troubleshoot issues related to telco or helpdesk environments.Utilize ticketing tools such as Salesforce or Certinia to log, track, and manage customer cases.Collaborate with cross-functional teams to improve product knowledge and client...