IT Specialist
5 days ago
Company Description
Makati Life Medical Center is a state-of-the-art healthcare facility in Metro Manila, where patients are the top priority. The hospital is equipped with the finest medical technology, facilities, and doctors to effectively assist everyone's healthcare needs.
Job Description
An IT Specialist plays an important role for the company. As we lead towards digitalization, the IT Specialist is responsible for analyzing, troubleshooting and evaluating technology issues of all the IT related hardware and system software implemented, they are also responsible for the deployment, maintenance, and repair of all the IT related equipment.
KEY RESPONSIBILITIES
- Provide technical support to healthcare staff and professionals
- Troubleshoot and resolve IT issues related to hardware, software, and network systems
- Maintain and upgrade IT systems and applications
- Assist with the implementation and maintenance of systems deployed
- Provide training to staff on the use of healthcare technology
- Monitor system performance and ensure optimal functionality
- Document technical issues and solutions
- Manage user accounts and access permissions
- Perform regular system backups and recovery procedures
- Provide on-call support as needed
- Manage IT inventory
- Conduct regular system audits and assessments
- Provide excellent customer service to all users
- Performs other related duties as assigned
SKILLS AND QUALIFICATIONS
- Strong knowledge of basic IT equipment troubleshooting
- Excellent troubleshooting and problem-solving skills
- Familiarity with network and server management
- Ability to work independently and as part of a team in a fast-paced environment
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Relevant certifications (e.g., CompTIA A+, Network+, Security+, MCSA, CCNA)
- Minimum of 2-3 years of experience in IT support or a related field
- Experience in healthcare IT is preferred
- Knowledge of HIPAA and other healthcare regulations
- Experience with electronic health record (EHR) systems
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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