Housing Loans Collection Section Head
8 hours ago
I. Job Summary
Manages Collection Officers and Collections Associate for Housing Loans.
Achieve Collection targets and productivity benchmarks
II. Duties and Responsibilities
- Ensures flow rates and delinquency rates are achieved monthly.
- Ensures implementation of audit and quality control measures.
- Provides valuable inputs/feedback to other concerned units outside the department concerning past due accounts and reasons for delinquency that will aid in the implementation of new programs/sales initiatives/promos, etc.
- Monitors posting of daily payments from branches (via IBT)
- Ensures compliance with the Bank's internal policies as well as with external rules and regulations, e.g. of the Bangko Sentral ng Pilipinas (BSP).
- Updates daily collection worklist
- Ensures accuracy of letters to be sent to clients
- Prepares BAP report every month.
- Prepares/updates valid/ tech reports from operations
- Performs other tasks that may be assigned to them.
- Endorse accounts for payment arrangement.
- Prepares courier billings
- Daily reply to CLCD for the status of CLOSED/PAID OFF accounts.
- Prepares status of accounts for 91DPD above to be endorse to Remedial Group.
- Prepares Endorsement Memo for accounts due for Booking to ROPA and for Replevin Case
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