Housing Loans Collection Section Head

8 hours ago


Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full time ₱900,000 - ₱1,200,000 per year

I. Job Summary

Manages Collection Officers and Collections Associate for Housing Loans.

Achieve Collection targets and productivity benchmarks

II. Duties and Responsibilities

  • Ensures flow rates and delinquency rates are achieved monthly.
  • Ensures implementation of audit and quality control measures.
  • Provides valuable inputs/feedback to other concerned units outside the department concerning past due accounts and reasons for delinquency that will aid in the implementation of new programs/sales initiatives/promos, etc.
  • Monitors posting of daily payments from branches (via IBT)
  • Ensures compliance with the Bank's internal policies as well as with external rules and regulations, e.g. of the Bangko Sentral ng Pilipinas (BSP).
  • Updates daily collection worklist
  • Ensures accuracy of letters to be sent to clients
  • Prepares BAP report every month.
  • Prepares/updates valid/ tech reports from operations
  • Performs other tasks that may be assigned to them.
  • Endorse accounts for payment arrangement.
  • Prepares courier billings
  • Daily reply to CLCD for the status of CLOSED/PAID OFF accounts.
  • Prepares status of accounts for 91DPD above to be endorse to Remedial Group.
  • Prepares Endorsement Memo for accounts due for Booking to ROPA and for Replevin Case


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