Assistant Vice President DCC Service Delivery

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking a high caliber professional to join our team as a Assistant Vice President DCC Service Delivery.

To assist in managing the operational teams under Direct Custody and Clearing (DCC) Operations, namely Settlements, FX, Payments, Investment Licensing, Support and Control, and Reconciliations, to ensure maximum operational efficiency and adherence to service standards whilst minimising the risks associated with operations, thereby ensuring maximum profitability and attainment of operating and strategic objectives. Responsible for the ongoing review of operational and regulatory risks inherent in operations and implementation of procedures to close or mitigate these risks and delivering strategic initiatives. Responsible for ensuring that client and counterparty inquiries are replied to, reportorial requirements due to client, issuers and/or regulators are accurate and submitted on a timely basis.

Supports the department in identifying and developing service improvements. Deputizes for VP Service Delivery in his/her absence. Principal Accountabilities:Impact on the Business / FunctionContributes towards maintaining/increasing the Bank's market share through seamless operations and provide support to business development and client servicing teams.

Contribute to business and service development. Leverage on technology platforms (new and existing) to gain efficiencies and ensure operational viability. Customers / StakeholdersEnsure high quality of service delivery provided to clients

Proactive client servicing and work with Client Services team to provide client solutions and service improvements

Leadership & TeamworkDevelop and nurture a strong relationship with market players and regulators to develop and implement market reforms

Coach and develop a highly motivated team through active performance management

Operational Effectiveness & ControlMaintain HSBC control standards including the timely implementation of internal and external audit points together with any issues raised by external regulators.Manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting

Compliance to internal and external policies and regulations

Ensure sustainability of Business Continuity PlanQualificationsExperience, Skills and QualificationsPrevious Securities Services experience is an advantage (e.g. Client Services, Operations, Settlements, Asset Services/Corporate Actions, Investment Licensing/Registration). General banking operations (e.g. remittances, taxation, foreign exchange) or financial accounting or business analyst background, knowledge of stock market activities, equities, fixed income instruments and other securities. Familiarity with regulators (Philippines Stock Exchange, Philippine Depository and Trust Corporation, Bangko Sentral ng Pilipinas, Bureau of Internal Revenue, Securities and Exchange Commission) and regulations.

Able to build relationships and influence others, both internal and external stakeholders. Must possess effective communication (verbal and written) and interpersonal skills. Must be able to think and work effectively under challenging situations to properly manage multiple tasks and identify any potential issues and resolve them.

Able to lead people and connect at all levels of the organization: can-do attitude

Must have strong sense of ownership, responsibility, accountability, and teamwork. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. You'll achieve more when you join is committed to building a culture where all employees are valued, respected and opinions count.

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