Care Team Experience Specialist
2 days ago
Elder Care Homecare is a private-pay homecare agency serving clients across 4 US states, with continued expansion planned. For more than 7 years, we've been committed to delivering high-quality homecare and supporting the caregivers who make it possible.
We are seeking a Care Team Experience Specialist to join our remote team in the Philippines. This role is dedicated to creating meaningful connections, supporting caregiver wellbeing, and ensuring our care team feels valued and engaged.
What You'll Do
- Maintain a regular communication rhythm with caregivers, ensuring they feel supported and informed.
- Design and implement recognition programs to celebrate caregiver achievements and milestones.
- Collaborate with Marketing to create impactful digital outreach and engagement content.
- Develop opportunities for caregivers to connect with one another and with the broader organization.
- Advocate for caregiver needs, serving as a bridge between caregivers and leadership.
What We're Looking For
- Experience working with or supporting caregivers (formal or informal).
- Strong communication skills, both verbal and written.
- Ability to build trust and relationships across diverse groups of people.
- Creativity in developing caregiver engagement and recognition initiatives.
- Comfortable working independently in a remote setting.
Why Work With Us?
- 100% remote position (Philippines-based).
- Join a growing US-based homecare company with expansion opportunities.
- Make a direct impact on caregivers' experiences and wellbeing.
- Opportunity to innovate, contribute ideas, and grow with the organization.
Job Type: Full-time
Pay: Php630, Php750,000.00 per year
Benefits:
- Paid training
- Pay raise
- Work from home
Work Location: Remote
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