Payments Specialist

1 day ago

Pasay, National Capital Region, Philippines Visa Full time ₱40,000 - ₱60,000 per year
Company DescriptionJob DescriptionAbout Us
Our CommitmentWhat we expect of you, day to day.
  • Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
  • Manage the correct allocation of incoming liquidity within agreed times scales
  • Investigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
  • Import Bank partner statements, investigating and resolving any breaks.
  • Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible and minimize service/client impact
  • Develop an in-depth understanding of the payment's platform and our global network of Payment Partners
  • Actively seek to improve processes, workflows and tooling
  • Support the identification, management and resolution of service affecting incidents
  • Manage your time effectively to ensure all critical tasks are completed and deadlines achieved
  • Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner
QualificationsEssential
  • Minimum of 2 years' Payments or Back Office experience
  • Knowledge of domestic and international payment guidelines, scheme rules and regulatory framework
  • Understanding of reconciliation processes and statement reporting
  • Working knowledge of AML procedures
Desirable
  • Able to communicate and present information effectively to colleagues and management
  • Focused on sharing, participating, and contributing to the whole teams' efforts
  • Proficient knowledge of Word, Excel, PowerPoint and Visio desired
Additional Information

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