Social Media Manager
1 week ago
About the Company:
We are a trusted provider of technology and business solutions, delivering tailored services across industries such as professional services, financial, medical, and more. Our team is committed to providing award-winning, client-focused, and best-practice solutions that drive business success.
Position Overview:
We are looking for a Social Media Manager to lead our presence across digital platforms while also supporting the social media needs of our clients. This role is not limited to a single brand, it involves creating and managing strategies for multiple companies within our group as well as selected external customers. You will be responsible for developing strategies, creating engaging content, and building meaningful connections across diverse industries to strengthen brand visibility and engagement.
Key Responsibilities: Develop & Implement Social Media Strategy- Design and manage a content calendar aligned with the company's brand and goals.
- Grow and engage audiences across platforms such as LinkedIn, Facebook, Instagram, and X (Twitter).
- Adapt content to platform best practices and target demographics.
- Manage and implement strategies for multiple clients, ensuring tailored approaches that align with each client's goals and objectives.
- Create compelling posts, graphics, videos, and written content that highlight company expertise, services, and achievements.
- Repurpose blog posts, case studies, and thought-leadership materials into engaging social snippets.
- Collaborate with internal teams to gather client testimonials, industry insights, and success stories.
- Monitor and respond to comments, messages, and online interactions.
- Foster strong relationships with clients, partners, and prospects.
- Stay updated with industry trends and identify opportunities for engagement.
- Track KPIs such as engagement, follower growth, reach, and conversions.
- Provide monthly performance reports with insights and actionable recommendations.
Campaign Support & Collaboration
- Work closely with marketing, operations, and technical teams to support campaigns, events, and promotions.
- Amplify initiatives such as webinars, awareness campaigns, and lead generation activities.
- Minimum 6 years of experience in social media and content marketing.
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience managing social media for B2B or professional service brands.
- Strong skills in content creation (writing, visuals, and video).
- In-depth understanding of social media platforms, scheduling tools, and analytics.
- Ability to analyse data and translate it into a strategy.
- Excellent communication and collaboration skills.
- Knowledge of technology, IT, or cybersecurity is an advantage but not required.
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