Coordinator (Courier)

18 hours ago


Davao City, Davao, Philippines 2GO Group Inc. Full time $40,000 - $60,000 per year

The Coordinator is responsible for supporting the day-to-day administrative, coordination, and execution tasks within gateway operations. This role ensures efficient workflow between Sortation, Linehaul, and Shuttling by providing timely documentation, reporting, and cross-functional coordination.

Key Responsibilities:

Operational Support

  • Assist in coordinating daily gateway activities, including tracking of parcel movement and documentation.
  • Facilitate real-time communication between ground operations, sortation teams, and linehaul partners.
  • Monitor and escalate delays or bottlenecks in parcel flow and assist in implementing quick resolutions.

Reporting and Compliance

  • Compile and prepare daily and weekly operational reports (e.g., productivity, delays, sort volume).
  • Ensure timely encoding and accuracy of operations data into systems.
  • Track team attendance, resource deployment, and equipment utilization for reporting and validation.

Coordination and Communication

  • Coordinate with internal departments (e.g., Ground Ops, Linehaul, Support Group) to ensure consistent service levels.
  • Maintain scheduling and support documentation for shift transitions and team handovers.
  • Relay instructions and updates from supervisors to teams and provide feedback to management.

Key Qualifications:

  • Bachelor's degree or at least 2 years of college education in Business, Operations, or related field.
  • At least 1-2 years of experience in logistics, warehousing, or administrative coordination.
  • Proficiency in MS Excel, Word, and operational tracking systems.
  • Strong organizational skills and attention to detail.
  • Good verbal and written communication skills.
  • Able to work in fast-paced and high-pressure environments.
  • Flexible with shifting schedules and able to support overtime when needed.

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance

Education:

  • Bachelor's (Required)

Experience:

  • Logistics: 2 years (Required)
  • Courier Services: 2 years (Required)

Work Location: In person



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