Customer Support Representative
2 days ago
Urgent Hiring
Morning and Mid Shift
Work Off - Any two days of the week
The Customer Support Agent will handle driver onboarding tasks, managing support emails and claims, generating reports, investigating potential fraud, and handling disputes. The agent plays a critical role in maintaining service integrity and operational compliance.
Minimum Requirement
- 1-3 years of experience in quality assurance, compliance, or customer service role
- Strong attention to detail and analytical skill
- Excellent written and verbal communication abilities
- Knowledge of regulatory frameworks in the logistics/delivery industry is a plus
- Strong problem-solving and conflict-resolution skills
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