
Tech Support Lead
2 weeks ago
Senior IT professional to oversee team operations, escalations, and reporting.
About the Role
As a Senior IT professional, you will be responsible for managing team operations and ensuring effective communication and reporting.
Responsibilities
- Oversee team operations
- Manage escalations
- Prepare and present reports
Qualifications
- Bachelor's degree in Information Technology or related field
Required Skills
- Strong leadership abilities
- Excellent communication skills
- Proficient in IT operations management
Preferred Skills
- Experience with project management tools
- Knowledge of ITIL framework
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